Conference Concierge

• →Act as the main on-site contact for meeting planners, event organizers, and conference delegates.
• →Coordinate event operations with Banquets, Kitchen, Stewarding, Housekeeping, Engineering, Audio Visual, and other hotel departments.
• →Review event spaces before and during each function to ensure they meet client requirements and Hyatt standards.
• →Monitor event setup, service, and breakdown to support a smooth and efficient operation.
• →Respond promptly and professionally to client requests, last-minute changes, and operational challenges.
• →Coordinate event signage, meeting materials, room arrangements, and other logistical requirements.
• →Maintain accurate event information and communicate relevant updates across departments.
• →Anticipate client and guest needs, providing proactive solutions throughout the event.
• →Build positive relationships with clients and contribute to their overall satisfaction.
• →Represent Grand Hyatt Barcelona with professionalism, warmth, and exceptional service.

• Previous experience in hospitality, events, banqueting, meetings and conferences, or another guest-facing environment is preferred.
• Fluent Spanish and English; additional languages will be valued.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to manage different priorities and remain calm in a dynamic environment.
• Proactive, flexible, and solution-oriented attitude.
• Strong teamwork skills and the ability to collaborate with different hotel departments.
• Availability to work rotating schedules, including evenings, weekends, and public holidays, according to business needs.
• Legal authorization to work in Spain.

• The opportunity to develop your career with one of the world’s leading hospitality brands.
• Access to Hyatt’s global learning and development programs.
• Complimentary and discounted stays at Hyatt hotels worldwide through Hyatt colleague programs.
• Free Headspace subscription to support wellbeing and mindfulness.
• Daily staff meals during working hours.
• Paid annual leave and additional employee benefits in accordance with company policy.
• A collaborative and inclusive workplace culture focused on growth and development.
• Exposure to luxury hospitality standards and internationally recognized events.

Join Grand Hyatt Barcelona and become an essential part of creating exceptional experiences for guests and clients from around the world.