Product Manager (IaaS, PaaS and Global Infrastructure)

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Every great company's success starts with a great product, and behind every great product is a strong platform. To write our next success story, you will help evolve the infrastructure capabilities that power our global products and teams.

As a Product Manager for IaaS, PaaS and Global Infrastructure, you will directly impact our platform experience by leading the discovery, definition, building, launch and scaling of products and internal tooling. These help our engineers test, deploy, provision and operate with speed and confidence.

This is an internal PM role with a platform mindset. You will help shape how infrastructure is built, consumed and experienced, both inside the company and externally by our clients. You will work closely with internal stakeholders across products that depend on infrastructure every day, including security, business continuity, solution engineering and more.

• →Discover the needs of internal customers and key business challenges while keeping overall company objectives in mind.
• →Define a clear product vision, strategy and roadmap for infrastructure platform capabilities and internal tooling.
• →Share the product vision with all relevant stakeholders: engineering, security, business continuity, solution engineering, product teams and other groups that depend on infrastructure.
• →Be the subject matter expert and main point of contact for stakeholders regarding infrastructure products and platform capabilities.
• →Work together with engineering and design teams to build solutions that improve self-service, automation, reliability and scalability.
• →Remove roadblocks and ensure company readiness to launch new infrastructure products, platform improvements and internal capabilities.
• →Improve and scale the products and tools that support engineers in testing, deploying, provisioning and operating on the platform.
• →Contribute to how clients perceive our infrastructure through the quality, reliability and consistency of the platform.

• Experience in shaping platform, infrastructure or internal products at scale.
• Experience in IaaS, PaaS, cloud infrastructure or platform engineering, ideally with exposure to internal developer tooling or self-service platforms.
• Understanding of infrastructure operations.
• Experience across the end-to-end software product life cycle, from discovery to delivery.
• Experience with market research, internal customer research and product testing.
• Good knowledge of go-to-market strategies, especially for platform adoption and internal enablement.
• Experience working with both internal and external stakeholders.
• Experience working with agile methodologies, Scrum, LeSS, Kanban or others.
• Ability to influence decision-making at all levels of an organization.
• Fluent in English, both written and spoken.

• Experience in testing, deployment, provisioning, observability, reliability or automation tooling.
• Experience with software engineering, DevOps practices, security, business continuity, resilience or general infrastructure governance.

Read more about our hiring process.