EMS Regional Supervisor

Dept of Health and Human Services

Health Service Regulation

Emergency Medical Regional Supervisor (NS)

60053878

NC14

Join the North Carolina Office of Emergency Medical Services and play a vital role in supporting the emergency medical systems that serve communities across North Carolina. At NCOEMS, you’ll contribute to a mission-driven team dedicated to strengthening EMS and trauma services through collaboration, regulatory excellence, and statewide technical support that helps save lives every day.

The EMS Regional Supervisor provides leadership and oversight for regional emergency medical services (EMS) operations within the North Carolina Office of Emergency Medical Services (NCOEMS). This position supervises regional field staff and coordinates activities related to inspections, compliance audits, licensing, credentialing, and technical assistance to ensure adherence to applicable laws, rules, and standards governing EMS systems and providers.

The Supervisor position serves as the statewide lead for NCOEMS Systems activities, partnering with county and tribal EMS system administrators to support regulatory compliance, system development, and operational effectiveness. Through collaboration, consultation, and strategic leadership, the EMS Regional Supervisor strengthens emergency medical and trauma services and supports statewide emergency preparedness and response efforts.


Key Duties Include:
- Supervise and direct regional EMS field staff, providing leadership, guidance, performance management, and operational oversight to ensure the effective delivery of NCOEMS programs and services.

- Oversee regional inspections, compliance audits, investigations, and monitoring activities to evaluate adherence to state and local EMS regulatory requirements.

- Coordinate licensing, credentialing, and certification activities for EMS agencies, systems, and personnel in accordance with established laws, rules, and policies.

- Lead the statewide NCOEMS Systems workgroup and provide direction for initiatives that support the development, coordination, and improvement of EMS systems across North Carolina.

- Collaborate with county and tribal EMS system administrators to address compliance issues, interpret regulatory requirements, and provide technical assistance and consultation.

- Review operational, regulatory, and performance data to identify trends, assess system effectiveness, and develop recommendations for program and service improvements.

- Support emergency preparedness, disaster response, and recovery efforts by coordinating resources, providing technical expertise, and participating in emergency operations activities.

- Represent NCOEMS on statewide committees, workgroups, professional associations, and stakeholder meetings to advance EMS and trauma system priorities.

- Develop and maintain effective partnerships with local governments, EMS agencies, healthcare organizations, tribal entities, and other stakeholders to strengthen emergency medical services delivery.

- Plan, coordinate, and participate in special projects, events, and statewide initiatives, including support for EMS education, outreach activities, and the annual North Carolina Rescue Association Basic Life Support Competition.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in nursing, business administration, public administration, health care treatment, industrial management or technology, or any related field from an appropriately accredited institution and three years of experience in training or health related field, or administrative management, preferably in emergency medical services

High school or General Education Development (GED) diploma and seven years of experience in training or administrative management or health related field, three of which must be in direct provision of emergency medical services

An equivalent combination of education and experience.

Tresha Walker