Automotive Service writer advisor

Co-Littleton-mid

Automotive TechnicianSkilled Trades & Field Services

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Quick Summary

Key Responsibilities

Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc.

Technical Tools

Automotive TechnicianSkilled Trades & Field Services

Benefits:

Health insurance
Paid time off
Training & development
401(k)
Competitive salary
Dental insurance
Free uniforms

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for an automotive service person to help manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Service Advisor / Management role. We are looking for an upbeat, reliable person with great customer service skills.

Responsibilities

As a Midas automotive service person, you will help manage and direct all automotive and general service technicians in the operation of the shop, including:

Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Answer phones with the objective of getting the customer in
Supervise up to ten employees
Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts
Overall cleanliness and organization of the facility
Other duties as assigned

Qualifications

A minimum of 1 year of automotive service experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver’s license