Agent

• →Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• →Provide the client with concierge-level security at the client location and/or events.
• →Deescalate tense situations or individuals that may arise.
• →Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• →Conduct quality investigations and complete investigative reports.
• →Oversee external campus drop off/pick-ups and conduct perimeter patrols, as assigned.
• →Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• →Transport the client to and from company location and/or events, as assigned.
• →Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as assigned.
• →Identify and escalate equipment deficiencies/failures.
• →All other duties, as assigned.

High School Diploma or GED with law enforcement, military, and/or security experience. PIAB Security Guard Registration Level 3 License and New Mexico CCW or Reciprocal Permit.

• Concierge-level customer service knowledge.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Effective verbal and written communication skills.
• Computer knowledge; Microsoft Office.

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Rapid and effective decision-making during unusual or emergency situations.
• Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.