Quality Support Advocate

The successful candidate will be responsible for providing delegated source inspection and connect customer quality requirements to the shop floor across all shifts.  The candidate will be required to ensure compliance to metal integrity standards (i.e. conductivity, thermal processing, quench, etc.). The role requires disposition (PASS / SCRAP) in process material for surface quality, metal integrity, traceability, and other key quality requirements.  The role also serves as Quality Help Chain for Teams throughout the facility.

Major activities/key challenges:

• Interpretation of multiple customer quality requirements across all product categories.
• Evaluation and disposition of processing records for compliance to Metallurgical standards.
• Drive Customer Satisfaction Score [NPS] through effective communication and problem solving of customer issues.
• In depth knowledge of industry surface standards.

Required Qualifications:

• High School Diploma or GED from an accredited institution.
• Minimum 5 years manufacturing experience
• This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status.  ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Additional Preferred Qualifications:

• Bachelor's Degree from an accredited institution
• Aluminum manufacturing experience-basic understanding of different aluminum alloy compositions
• Work experience and knowledge of principles and concepts of lean manufacturing (ABS) used for achieving business results
• Excellent problem-solving skills with "out of the box" thinking
• Results oriented, with ability to respond quickly
• Effective listening skills
• Experience working in a union environment

#LI-JM1