Service Appraiser

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for a Service Appraiser

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful professionals.

Position Summary:

Inspect, quote, submit and coordinate all activities surrounding the Certified Rebuild Program. This includes fully certified machines, certified power trains and certified components. Meet with customers and assist the sales force in explaining and selling the certified product. Keep track of all certified work orders and prepare periodic reports for upper management. Work with all concerned on Cat Insurance issues which are an integral part of the Certified program.

Primary Responsibilities:

• Inspect, quote, submit and coordinate all activities surrounding insurance company jobs as well as Customer jobs involving severely damaged machines either from vandalism, accidental damage or natural disasters like floods or fires
• Represent CBEC on the Caterpillar Certified Rebuild Advisory Boa
• Inspect, quote, submit and coordinate all activities surrounding Military Machine Rebuilds including the SLEPS and RESET programs
• Quote repairs for the Sales Department, PSSR's, customers and the shop as needed
• Assist mechanics and shop supervision in making day to day decisions based on certified requirements

Education/Experience: 

• Must possess strong mechanical aptitude skills and be able to evaluate a wide variety of machines.
• Experienced in identifying parts in SIS Web and/or DBSi.
• Must have the ability to determine labor requirements for a variety of tasks.
• Above average competency in computer skills. Excellent organizational skills.
• Ability to work under strict time constraints.
• Ability to work efficiently under a heavy volume of work.

Why Join the Cleveland Brothers Team

• Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability – Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us:  Founded in 1948, Cleveland Brothers Equipment Co., Inc., is the exclusive Cat^® dealer of western and central Pennsylvania, northern West Virginia and western Maryland, providing new, used and rental equipment, parts and service.

Cleveland Brothers supplies a vast variety of solutions and products, including construction machinery, industrial diesel and gas engines and generators, air compressors and boosters, oil and gas machinery and much more, in addition to full truck service for all makes and models. With 29 locations, customers have access to all of the parts and equipment needed to get the job done, backed by industry-leading technicians and staff. For more information, please visit www.ClevelandBrothers.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.