Medical Receptionist

You're the friendly, calm person people are glad to see: maybe from retail, a restaurant, a call center or a front desk somewhere else. You like helping people and you want steady weekday hours doing work that matters. People have joined us from gas stations, 911 dispatch centers and a veterinary clinic. We'll teach you the medical side.

You'll work at our Dyersburg clinic at 2255 Parr Ave, Unit 2, Dyersburg, TN 38024: a smaller, close-knit team serving Dyer County and nearby towns. Clinic hours are Monday–Friday, 8:00 AM–5:00 PM.

You open the doors, return the morning's voicemails and greet patients by name as they come in, many of them regulars. You check them in, make sure their insurance is up to date, schedule their next visit and help them leave knowing what's next. When the phones get busy, your team has your back.

• →Greet patients and answer phones in a friendly, professional way
• →Check patients in and out, and schedule and confirm appointments
• →Create new patient charts and keep insurance information up to date
• →Scan insurance cards and fix insurance errors flagged by billing
• →Return voicemails and route messages, keep the front desk stocked, and protect patient privacy (HIPAA)

We're gradually adding AI tools that help read and sort incoming faxes and referrals, so less of your day goes to paperwork and more goes to the people in front of you and on the phone.

• High school diploma or equivalent
• A friendly, patient manner and comfort on a computer
• Reliable and on time

The Kidney Experts is a physician-led kidney care practice with clinics in Jackson, Dyersburg, Union City and Covington, Tennessee. Our mission is to keep patients' kidneys working as long as possible so fewer people ever need dialysis. Big expertise, small-town heart: we bring specialist care to our communities and treat every patient like family.

Apply here in a few minutes; no cover letter needed. You'll then take short online assessments (work style, problem solving and, for some roles, computer skills). We weigh these alongside your resume, so a light resume doesn't rule you out. A person reviews every application and makes every hiring decision.

The Kidney Experts, PLLC is an equal opportunity employer. We welcome applicants of all backgrounds.