Wrap Around - Director

  Open: November 9, 2026 Close: December 3, 2026 Job Title: Director Department: Wrap Around Reports To: Tribal Community Wellness and Social Services Executive Director Hours: 40 Hrs./Wk. – Full Time Salary: Based on Salary Matrix+Benefits    Requisition: 975                *Salaries are market competitive. For accurate salary information, call (253)573-7863 or email jobs@puyalluptribe-nsn.gov. The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave. Position Summary: This position provides supervision and direction for the Wrap Around Department. The Wrap Around Department staff operate on a peer-to-peer basis assisting the Tribe’s various social service programs in defining and implementing the comprehensive direction, goals and objectives for wrap around services and is responsible for assisting clients to navigate the programs and facilitate the effectiveness and efficiency of department services. The Wrap Around Director will coordinate with the Administrative Manager in fully developing the Wrap Around Department and assist in building relationships across all tribal programs and departments.   Essential Duties and Responsibilities Facilitates, establishes and promotes the mission and direction of the Wrap Around Department and Youth Division. Position is responsible for fully implementing Wrap Around Department, to include, creating policies and procedures, developing screening and eligibility requirements, etc., program guidelines and participation requirements including updating department aspects as needed. Coordinates with the Administrative Manager in collaborating with the Social Service departments identified as Wrap Around Department and Youth Division stakeholders. Identifies, establishes and maintains relationships with Wrap Around Department-Youth Division Core Team Members and Steering/Advisory Committee Members for insight on Youth Division program development, requirements, and ongoing review that produces positive outcomes for participants. Provides administrative technical assistance, leadership, and supervision to the Wrap Around Department, including the Youth Division to assure compliance with policies and procedures. Evaluates the work of staff to ensure that services are of appropriate quality and that resources are used effectively. Assists Directors or Programs in establishing social service wrap around goals and objectives for the Tribe’s Annual Operations plan by facilitating outreach services; collaborating with the Tribe’s various social service programs; provides support services to the social service programs and advocates for social service needs. Reviews and evaluates changes in federal, state laws and tribal code that will impact the delivery of services to wrap around clients and youth division clients. Builds positive and effective support services and relationships at the state, county, city and federal level and serves as an advocate for department and program services. Meets with department heads establishing shared services with them and analyzing member and community needs to determine service directions and goals for adult and youth clients. Provides direct service and support to clients. Staffs and determines eligibility for client support service requests.   Focuses on finding services to assist clients with mental health and substance abuse issues. Focuses on developing additional and alternative housing options for clients. Develops training for adult and youth clients on how to work through a crisis and other coping strategies. Responsible for projects as assigned by the Administrative Manager or Tribal Council. Assists with establishing housing resources, resources for persons experiencing homelessness, housing projects and other large projects.   Maintains effective internal and external communications. Keeps current on all areas of responsibility by attending meetings, and attending trainings and workshops as needed.  Oversee and maintain grant compliance for Wrap Around Department and Youth Division. As well as, locating grants or other funding sources that may benefit the Wrap Around Department. Maintain a database for the Wrap Around Department, including Youth Division, which will eventually be used throughout the tribal programs. Prepare and monitor budget, develops the annual budget and prioritizes and approves expenditures. Lead the execution of comprehensive tribal survey and needs assessment to identify the challenges and obstacles facing tribal youth. Facilitates Wrap Around Department-Youth Division outreach services. Provides Wrap Around Department-Youth Division program education and assists Directors or Programs in referral process as well as ongoing collaboration. Facilitates and organizes regular team meetings for at-risk youth, providing a safe and supportive space for open communication, problem-solving and goal setting, while fostering a sense of tribal community and empowerment among involved youth. Focuses on finding services to assist youth clients with mental health and substance abuse issues. Conducts comprehensive Wrap Around Department-Youth Division evaluations by designing and implementing data collection techniques to assess the effectiveness and impact of the Wrap Around Department-Youth Division. Design and create a welcoming and functional meeting space/office environment specifically tailored to the needs of tribal youth, providing a safe and inclusive atmosphere conducive to learning, collaboration, and personal growth. Incorporate culturally relevant and trauma informed elements and resources to enhance engagement and connection among youth participants. Performs other duties as assigned. Supervisory Responsibilities This position has both direct and indirect reports supervising positions within the Wrap Around Department and Youth Division. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Master's degree (M. A.) from four-year college or university in social work or related field; and three years experience and/or training in a social service setting as a senior case manager or management level capacity managing/mentoring subordinate program staff; or equivalent combination of education and experience with a minimum of a BA and 5 years of experience in social work or related field. Supervisory experience required.  Intermediate knowledge and experience in computer applications including word processing, spreadsheets and database required.  Strong writing and organizational skills required. Language Skills Ability to read, analyze, and interpret the most complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints.  Ability to make presentations to groups using original or innovative techniques or style.  Ability to make effective and persuasive presentations on controversial or complex topics to senior management, public groups, and/or boards of directors. Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.  Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases.  Ability to deal with a variety of abstract and concrete variables.   Other Skills and Abilities Ability to adjust and work within Tribal governmental structure. Ability to work effectively in a stressful environment, including a high work volume and complaint resolution. Customer service skills required.  Must have and maintain a valid and unrestricted Washington State driver’s license. Driver’s license must not contain any restrictions that would prevent the employee from driving a GSA vehicle. Familiarity of Puyallup Tribal culture to integrate into case work services. Familiarity with Tribal, national, and local services and resources related to wrap around. Develops and maintains ethical and professional relationships by upholding a favorable public image of the Tribe by establishing and participates in the community (civic, industry, and professional). Must respond to emergency situations after hours, weekends or holidays as needed. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee frequently is required to walk.  The employee is occasionally required to stand and use hands to finger, handle, or feel.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Work is performed in an office setting. Occasional travel is required. The Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. Indian Preference Employer as Required by Law Online Application Tips: 1.         If you are using a PC, use Chrome. If you are using a MAC, use Safari. 2.             Upload additional documents (resume, cover letter, letters of recommendation, proof of Indian blood, etc.) to the resume tab as one (1) PDF file or email documents to jobs@puyalluptribe-nsn.gov and we can add them to your online application. Please send in copies of any degrees or certificates that you have been awarded. 3.             Indian Hiring Preference – send in the appropriate documentation for the category you select. If you have any questions about the hiring preference policy or what document to send in, email us at jobs@puyalluptribe-nsn.gov or call (253) 573-7863. 4.             Provide 3+ references (we cannot obtain references from direct family members – mother, father, grandparents, sisters, brothers, or children and this includes in laws). One reference must be your most recent supervisor. We prefer the rest of your references to include co-workers, subordinates, or other supervisors, but we can accept a personal reference from someone who is familiar with your work ethic, habits, and attendance. You can send in letters of recommendation to jobs@puyalluptribe-nsn.gov 5.             To add more employment, education, references, etc., click on the small + sign at the top right corner of the page. 6.             When entering salaries, only use numbers. Do not use any other characters (such as, or $) 7.             After you submit your application, you will receive an email confirmation. If you do not receive an email, please call the office to confirm submission. *Please do not wear perfumes, colognes, or strong scents to your interview. Some employees are allergic. If you have any questions about the positions or the online application, please call (253) 573-7863 or email jobs@puyalluptribe-nsn.gov. 3001 Puyalupabsh St. Tacoma, WA 98404