National Account Director, Immunology (ELEVANCE Health) - Johnson & Johnson HCS, Inc.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Johnson & Johnson Health Care Systems Inc. Strategic Customer Group is searching for the best talent for a National Account Director, Immunology - ELEVANCE Health (CarelonRx/Bioplus PBM/Payer/SP). This can be based anywhere in the U.S and is field based.

Johnson & Johnson Health Care Systems Inc. provides account management and customer support services to key health care customers, including hospital systems and group purchasing organizations, leading health plans, pharmacy benefit managers, and government health care institutions. The company also provides contract management, logistics and supply chain functions for the major Johnson & Johnson franchises.

Johnson & Johnson Health Care Systems’ Strategic Customer Group has created a commercial team deployed against the nation’s largest, most influential Payors/PBMs/Health Systems.  The goal is to align Johnson & Johnson's capabilities towards these top customers to ensure patient access for our portfolio of products currently and in the future while supporting and partnering for better health care for the patients we serve.

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at Johnson & Johnson Innovative Medicine

• →Positions Johnson & Johnson Innovative Medicine brands to achieve optimal formulary and/or medical policy access and profitability within assigned account; act as the Therapeutic Area lead for one or more JJIM franchises
• →Compliantly negotiates for optimal products access by leveraging clinical and economic value propositions; closely tracks return on contract; holds customer accountable to mutual agreements
• →Cultivates and maintains the breadth and depth of strategic relationships with key customer stakeholders and provides appropriate, value-added programs that support stakeholders’ strategic plans and deepens overall J&J/customer relationship
• →Seeks innovative opportunities beyond access positions (i.e. regional affiliate collaborations, market level pull-through, ancillary businesses of the account, etc.) by applying a broad understanding of J&J to make win-win solutions while balancing strategic choices.
• →Successfully works with and through others by developing an understanding of mutual perspectives to create a positive and productive work environment (Viewed as “most valued partner” internally/externally)
• →Focuses on personal and professional development to expand skill sets; demonstrates expanding leadership
• →Key Internal Audience: Payor Marketing, Pricing Directors, Strategic Market Directors, Offer Development, Brand Manager / Directors
• →Reports to Sr. Director, National Accounts, Strategic Customer Group

• Business Insight and Planning: Leverages knowledge of J&J and J&J Innovative Medicine portfolios, products, services, therapeutic areas, and brand economic value; collects the communicates VOC insight, including providing recommendations for pursuing opportunities in full alignment with the organizational overcall commercial strategy.
• Analytics and Insight: Utilizes customized analytical strategies to analyze and interpret appropriate business, marketing, and financial metrics to develop insights that inform fact-based decision making.
• Contracting: Utilizes an understanding of the contracting process and associated regulatory, legal, and compliance factors to monitor the execution of contracts and ensure that agreements aligned with customer/brand strategy.
• Healthcare Ecosystem: Maintains a comprehensive understanding of local, Regional, and National dynamics that directly and indirectly impact accounts.
• Consultative Stakeholder Management: Collaborates and educates on customer’s model with internal stakeholders to develop mutually-beneficial plans of action.
• Change Leadership: Supports continuous improvement and change initiatives; analyzes complex information, works through obstacles, and effectively responds to ambiguity, change, and challenges in an agile and positive manner.
• Prioritization of Resources & Investment: Managed the implementation and execution of multiple complex projects by quickly prioritizing changing and competing demands, engaging in contingency planning, and anticipating and overcoming obstacles

• Bachelor’s Degree required; advanced degree or MBA preferred
• 10 or more years of pharmaceutical or healthcare industry experience required
• 3 or more years of Payor/PBM account management experience is preferred
• 2 or more years of people management experience is preferred
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and apply new tools over time
• Experience building team AI literacy and confidence, reinforcing trusted and responsible AI use and sound judgement
• This position is field-based and requires up to 50% travel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via Contact us | Careers at J&J | Johnson & Johnson Careers

Additional Description for Pay Transparency:

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits