Performance Assurance Analyst-Federal Health IT

• →Analyze and track key performance metrics to measure success and identify areas for improvement.
• →Ensure data and reports are accurate, consistent, and meet quality standards.
• →Identify discrepancies, troubleshoot reporting issues, and help improve data reliability.
• →Develop monthly and quarterly reports that highlight trends, insights, and opportunities for improvement.
• →Review and validate data against original sources to ensure accuracy.
• →Partner with cross-functional teams to review results, share insights, and support informed decision-making.
• →Maintain clear documentation of performance results, findings, and recommended improvements

• Minimum of 3 years of experience in performance analysis, quality assurance, auditing, or a related field.
• Proficiency in Microsoft Excel and Power BI.
• Hands-on experience analyzing performance metrics, validating data, and developing reports.
• Excellent attention to detail, analytical thinking, and problem-solving abilities.
• Effective communication and collaboration skills, with the ability to present insights clearly across teams.
• Must be able to successfully complete required background screening.

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• Relevant certifications, such as Certified Quality Auditor (CQA), ITIL 4, or Six Sigma.
• Knowledge of service-level agreements (SLAs), performance-based contracts, or quality management processes.
• Background in performance auditing, compliance reporting, and continuous improvement initiatives.

Rackner builds mission-critical systems for the U.S. government across software engineering, AI/ML, DevSecOps, cloud platforms, distributed systems, and application modernization. 

Rackner is an equal opportunity employer. Employment decisions are made without regard to any status protected by applicable law.