Linguistic Services Manager Jr

Job Purpose

As Jr Linguistic Services Manager, you will be part of a team that is fully dedicated to an interesting and famous IT client. You will work together with your colleagues around the world, to apply, define and implement new and current language quality management processes in order to ensure our deliverables are in-line with the client’s expectations.

At RWS, we enable the world’s largest enterprises to communicate with global audiences through cutting-edge language technology, AI-driven solutions, and expert services. Our RWS Transform division empowers organizations to accelerate digital transformation, scale global content, and unlock growth in every market.

• →Provide linguistic services to the production team, the partners and the customer.
• →With the help of your direct manager, manage continuous and proactive development, design and implementation of quality management methodologies, special linguistic services (quality reporting and monitoring, vendor training, language asset development & maintenance, in the area of program language quality).
• →Deliver assigned linguistic services tasks (e.g. enforcement of linguistic guidelines, proactively manage quality across assigned languages, perform root cause analysis and implement corrective & preventive actions, etc).
• →Provide training to translators and assorted linguistic stakeholders, etc.

• Linguistic education is a must or equivalent working experiences
• Min. 2 years working experience (ideally in a customer/client facing role or as a translator/editor)
• Perfect command of spoken and written English
• Native level of one other language besides English
• Confident using Microsoft Office software (Word, Excel, PowerPoint etc)
• Experience working with CAT tools (Trados, Phrase etc)
• Strong coordinating and communication skills (providing training, communication with customers, relaying difficult feedback to linguists)
• Must be capable of working in fast-paced environment; strong aptitude for multi-tasking & prioritisation, and excellent problem-solving skills
• Attention to detail and analytical mindset
• Ability to follow complex, detailed instructions
• Focus on quality and service delivery
• Experience with LLMs / LLMPE would be desirable

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

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