Master Trust Administrator

SUMMARY: Under the general direction of the Program Administrator – Master Trust and Revenue Department, performs duties of Trust Administrator for the Master Trust of California, a Pooled Special Needs Trust, including marketing of the Master Trust program.  May advocate on behalf of consumers/trust beneficiaries. Effectively serve this population while efficiently administering trust duties.

• →Responsible for overall daily operations of the Master Trust of California Program.
• →Responsible for marketing the Master Trust of California Program.
• →Consults with Master Trust Associates, Consumer Services Coordinators at IRC and other Regional Centers regarding trust disbursement requests and in resolving issues in the best interest of the consumers/trust beneficiaries.
• →Review and approve beneficiary distribution requests.
• →Responsible for trust accounting software, website and social media accounts, and beneficiary website; to include updates, content, and accessibility.
• →Prepares accountings for non-court supervised trusts on an annual basis or as needed.
• →Prepares draft accountings for court supervised trusts and works with attorneys and staff in preparing accountings and providing information as needed.
• →Complies with all court orders on court supervised trusts and makes timely payments consistent with the court orders.
• →Prepares and documents for auditors and tax professionals.
• →Prepares or coordinates preparation of beneficiary budgets.
• →Prepares trust documents for new trusts and coordinates signing by trustor.
• →Reports on the activities of Master Trust and prepares financial reports for IRC’s Board of Trustees.
• →Conducts the Master Trust Committee meetings.
• →Responds to inquiries regarding Master Trust from attorneys, parents, regional center staff, and others.
• →Conducts presentations regarding special needs trusts to parent groups, estate planning groups, attorneys and regional center staff as needed.
• →Conducts follow-up of trust information packets sent out to attorneys, parents, and others.
• →Reports to the Master Trust Committee any issues regarding policy matters or procedures raised by parent groups, regional center staff, or attorneys that require the attention of the Committee.
• →Provides effective and adequate supervision of Master Trust staff.
• →Ensures trust real estate and other non-cash assets are appropriately safeguarded, managed, and accounted for.
• →Reviews proposed trusts for completeness.
• →Ensures assets are transferred to the Master Trust in a timely manner. Conducts appropriate follow-up as needed.
• →Processes trust terminations in a timely manner.
• →Complies with the administrative requirements of IRC.
• →Organizes travel efficiently and effectively.
• →Maintains a current working knowledge of requirements and regulations pertinent to related functions. Updates knowledge through readings, briefings, and training.
• →Work cooperatively and effectively with others. Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team.
• →Ability to establish and maintain cooperative working relations with attorneys, other regional center staff, consumers/trust beneficiaries and their care providers, family members, Guardians/Conservators and/or significant others.
• →Use office equipment appropriately and report the need for any repairs. Keep work area at home and in the office neat, orderly and free from hazards. 
• →Observe all safety rules and comply with IRC’s Injury and Illness Prevention Plan and Workplace Violence Prevention Plan.
• →Ability to handle a hybrid work environment consisting of working in the office and remotely at home while maintaining work productivity and efficiency; communicate via telephone calls, video conference calls, emails, and chat rooms.
• →Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments.
• →Keep Program Administrator informed of pending work, work in progress and problems encountered.
• →Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocols, procedures, rules, and requirements.
• →Attend training sessions as required.
• →Comply with and ensure program compliance with agency’s Personnel policies and procedures.
• →Perform different or additional work as assigned.

MINIMUM POSITION REQUIREMENTS: 

• → High school diploma or equivalent and ten (10) years of experience working in public benefits or a special needs trust department; or
• →Bachelor’s degree from an accredited college or university in Finance, Accounting, Business, Law, Public Administration or a related field and five (5) years of experience working in public benefits or a special needs trust department.
• →Five (5) years of experience at a regional center including, but not limited to, experience working with special needs trusts and public benefits preferred.
• →Experience in accounting operations, including working with computerized A/R, and appropriate accounting knowledge and training.
• →General knowledge of trust accounting principles and procedures.
• →General knowledge of business and accounting principles and procedures.
• →General knowledge of Social Security rules and regulations and public benefits that are available to consumers.
• →Maintain good attendance and punctuality.
• →Good verbal and written communication skills.
• →Ability to use Microsoft Office.
• →Full use of an automobile, possession of a valid driver’s license and automobile liability insurance for the minimum amount prescribed by law.
• →Must have and maintain a safe driving record.

We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.