Support Engineer II - TMS

Provide excellent customer experience and solution support to Blue Yonder's customers with ownership, proactive and innovative approach showing moderate competency in product and domain, Azure, solution architecture & relevant tools and technologies.

Consistently demonstrates customer centricity and relentless attitude to innovate through teamwork and willingness to add value by developing knowledge and participate on operational improvements.

• →Deployment and troubleshooting application related issues
• →Troubleshooting, fixing, and preventing application availability issues
• →Application health monitoring
• →Developing automations (Python, Cycle, RPA etc.)
• →DB health analysis (statistics, fragmentation, query execution plan, indexes, delete, update, etc.)
• →Responsible to handle Critical Cases

• 4 years of experience

• Troubleshooting & Problem-Solving mindset
• Self-learning
• Empathy
• Customer Service
• Communication skills

• Experience with any Transportation Management system
• PLSQL
• Oracle/SQL Server Database
• Windows/Unix OS Concepts
• Python
• MS Azure
• App Dynamics
• Splunk

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

• Competitive Salary
• Christmas Bonus (30 days)
• Savings Fund
• 15 Vacation Days first year and 60% Bonus
• Major and Minor Medical Service insurance for you and your family
• Life Insurance

#LI-JA1

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.