Business Process Manager O2I (Order to Invoice) - 3 year fixed term

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

We advance science so that we all have more time with the people we love. As a Business Process Manager O2I (Order to Invoice), you play a central role in the continuous global harmonization, standardization, improvement, and automation of End-to-End (E2E) Order-to-Invoice processes across the Diagnostics division. In this role, you serve as the vital link between local and global business and act as a 'translator' between Operations and IT. You provide global consultancy and guidance for the implementation, management, and further development of divisional best practice processes. You review local change requests to identify potential enhancements for global solutions, while contributing to and coordinating the harmonization of supply chain processes alongside local, regional, and IT teams. 

The Opportunity

• You will participate in the local or global change management process with Global Supply Chain and IT professionals
• Act as counterpart to IT professionals for project implementation, solution development and issue  resolution
• Evaluate the business requirements for local, regional or global relevance, conduct fit-gap-analysis of business  requirements to global best practices and write, refine and define the requirement paper
• Partner with, advises and supports the BPOs, CMT and IT in priority setting and resource allocation
• Provide guidance on technical and cross-functional implications
• Organize and leads international and multi-cultural workshops using and building upon the Roche Global  Supply Chain network
• In conjunction with the GCR or the IT professionals, plans, prepares, coordinates and executes integration  testing and user acceptance testing with the necessary documentation for local and global requirements and  business release updates supporting easy roll-out and local implementation. Develops training materials for  new functionality and assists with training when needed. Maintains Quick Reference Guides Active member or leader of Change Management Team representing local business needs for  requirements/initiatives or roll-out projects to drive and promote best practice solutions across Roche  Diagnostics affiliates and Distribution Centers

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.