Patient Representative

Slh - Greenfield (40)mid

Patient Access RepresentativeHealthcare Non-Clinical

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Quick Summary

Key Responsibilities

Patient Care Support & Communication: Assist providers by supporting patient encounters, ensuring accurate documentation in EMRs, and maintaining open communication with the care team, patients,

Technical Tools

Patient Access RepresentativeHealthcare Non-Clinical

Job Title: Patient Representative
Department: ALLERGY

Location: SLH - Greenfield 6119 Highway 11, Canton, NY 13617
Hours Per Week: Full Time
Schedule: Mon-Thurs(10hr shift)7am - 5:30pm

Utilize electronic medical record (EMR) modules and other office equipment to perform all clerical tasks in an efficient and timely manner. Works in collaboration with physicians (MD, DO), Physician Assistants (PA), Certified Nurse Midwife (CNM), and Nurse Practitioner (NP).

Responsibilities

~1 min read

→Patient Care Support & Communication: Assist providers by supporting patient encounters, ensuring accurate documentation in EMRs, and maintaining open communication with the care team, patients, and caregivers.
→Administrative & Scheduling Duties: Manage clerical tasks such as scheduling, referrals, phone communication, record preparation, and collection of payments. Help maintain efficient patient schedules and support billing and insurance inquiries.
→Compliance & Quality Assurance: Ensure adherence to organizational policies, healthcare regulations, and DNV accreditation standards. Collaborate with management to resolve clerical issues and enhance patient service quality.
→Team Collaboration & Continuous Improvement: Work closely with St. Lawrence Health System and PPM teams on daily operations, educational programs, and process improvements. Participate in special projects and promote the organization’s mission and core values.

Requirements

~1 min read

Advanced technical training and/or certification
Formal education beyond High School
Minimum of 1-year recent outpatient medical office experience Knowledge in electronic health record (EHR / EMR) usage and medical terminology

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

1199-200B SEIU (CPH) Clerical

Note: Not all per diem roles are union eligible

$19.46 - $28.55

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Location & Eligibility

Where is the job

Slh - Greenfield (40)

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: ≈ $40,477–$59,384 a year; 5% above the $47,778 median for Patient Access Representative jobs on Jobera (1,109 salaries).
Posted: Today
Employer: has 1,586 open jobs on Jobera in 2 countries.