Commercial Claims Negotiator (OMAO)

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

• Namibian Citizenship.
• Grade 12/NSSC with more than 25 points.
• Relevant tertiary qualification at an Accredited Institution will be an added advantage.
• Minimum 2 Years' working experience.
• Relevant short-term insurance qualification will be an added advantage e.g. COP.
• Previous short-term underwriting experience will be an added advantage.
• Must be detail and quality orientated.
• Computer literacy and good numeric skills are essential.
• Excellent customer service and problem-solving skills.
• High energy levels and a team player.
• Ability to work under pressure.
• Ability to work independently and take initiative.
• Afrikaans and English speaking/writing & communicating; and
• Excellent communicator with a passion for customer service and relationship building.

Job Description:

• Applying and interpretating Commercial, Agriculture, Infinity Scheme and Hospitality wording to claims.
• End-to-end negotiating and settlement of Insured recovery claim-pre-litigation through claims assessment, claims payments, processing of claims.
• Delivering on daily production standards.
• Following standardised processes and provides administrative support in line with normal business functioning.
• Responding to immediate administrative requirements within procedure.
• Using standard administrative techniques to coordinate own work.
• Being accountable for service delivery through own efforts.
• Collaborating effectively with others to achieve personal results.
• Being Individually accountable for managing own time tasks and output quality for periods of 1 day to a maximum of 3 months.
• Adhering to services standards and provide quality service delivery.
• Making increase contributions by broadening individual skills.
• Preforming quality checks on own work.
• Engage with other in line with organisational guidelines, polices, culture and values; and      
• Adhere to all financial requirements and ensure cost control, adhere to governance control.

The Old Mutual Story!