Assistant Director of Admissions | Penn State School of International Affairs

• →Serve as a primary point of contact and user for the School’s CRM system (Slate), supporting day-to-day admissions CRM operations including queries, reports, forms, communications, events, portals, and related processes.

• →Develop, maintain, and analyze admissions and recruitment reports and data to support enrollment planning, outreach strategies, and decision-making.

• →Build and execute targeted email communications and campaigns in Slate for prospects, applicants, admitted students, and other audiences throughout the enrollment cycle.
• →Support graduate recruitment through developing social media ad campaigns, digital marketing, and online outreach efforts, helping to increase program visibility and attract prospective students.

• →Meet with and counsel prospective students regarding SIA programs, admissions requirements, the application process, and the graduate student experience.

• →Respond to admissions inquiries in a timely, professional, and student-centered manner throughout the recruitment and admissions cycle.

• →Review graduate admissions applications and make recommendations on applicant files in accordance with established School and University guidelines.

• →Coordinate and participate in virtual and in-person information sessions, webinars, workshops, recruitment programs, and admitted-student/yield events.

• →Support prospect and inquiry data management, including importing and maintaining recruitment lists and helping ensure CRM data accuracy and integrity.

• →Collaborate with School leadership and colleagues in marketing, academic advising, student services, and other University offices to support recruitment and enrollment goals.

• →Track recruitment and admissions activity and help assess the effectiveness of outreach campaigns, events, and enrollment strategies.

• →Occasionally travel to graduate recruitment fairs, conferences, and other admissions-related events on behalf of the School.

• →Assist with other admissions and enrollment initiatives as needed throughout the recruitment cycle.

• Experience in admissions, enrollment management, student services, higher education, recruitment, or a related field.

• Experience with CRM or enrollment management systems; experience with Technolutions Slate is strongly preferred.

• Strong comfort working with data, reports, systems, and technology, with excellent attention to detail.

• Excellent customer service and interpersonal skills, and outstanding written and oral communication skills.

• The ability to manage multiple priorities and projects simultaneously in a fast-paced, high-volume, deadline-driven environment.

• A proactive, self-directed work style and the ability to work both independently and collaboratively as part of a team.

• Experience with recruitment communications, outreach/admissions marketing, email campaigns, or social media is a plus.

• Experience recruiting graduate and/or international students is a plus.

This is a hybrid position with the flexibility to work up to 1-2 days per week remote, consistent with School and University policies and operational needs. This position requires operation of a motor vehicle as part of the job duties. A valid driver's license and successful completion of a motor vehicle records check will be required in addition to standard background checks.

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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