Senior Technical Product Manager - Identity Platform

You’ll take ownership of a defined area of our identity platform and work with teams across GoDaddy to improve how customers access and protect their accounts.

• →Shape the roadmap: Work with product leadership to refine strategy, set priorities, define milestones, and make informed decisions about sequencing and trade-offs.
• →Turn ideas into products: Develop clear requirements, user stories, and prototypes. Guide delivery from planning through launch while coordinating work across your team and its dependencies.
• →Learn from customers and data: Use customer research, behavioral data, and experiments to test assumptions. Define success metrics and guardrails for conversion, sign-in success, account recovery, security, and reliability.
• →Improve platform capabilities: Partner with other product teams to build reusable identity capabilities, APIs, and integrations. Evaluate AI opportunities in account recovery, fraud detection, and customer support, while recognizing when simpler solutions are more effective.
• →Help us stay ahead of risks: Work with security, risk, and privacy teams to address emerging threats, including AI-enabled abuse and social engineering. Keep stakeholders informed about priorities, trade-offs, progress, and results.

We value practical experience, sound judgment, and the ability to work across technical and business teams. Here’s what we’re looking for:

• Product management experience: 6+ years of product management experience, including experience with technical or platform products.
• Product ownership: A track record of owning a product area’s roadmap and delivering measurable customer and business outcomes. Experience across prioritization, experimentation, launch, and optimization.
• Technical and analytical skills: Strong technical fluency to work with engineers on APIs, integrations, architecture trade-offs, and reliability. The ability to analyze information, exercise sound judgment, and make decisions under uncertainty.
• AI knowledge: An understanding of AI/ML capabilities and limitations, with the ability to assess potential use cases across quality, latency, cost, privacy, and safety.
• Collaboration and communication: The ability to influence cross-functional teams without direct authority, communicate clearly, understand customer needs, and stay curious about emerging technologies.

• Identity, authentication, account recovery, fraud prevention, or account security.
• OAuth 2.0, OpenID Connect, WebAuthn/passkeys, and multi-factor authentication (MFA).
• Delivering AI-powered capabilities, including quality benchmarks, monitoring, and human oversight or fallback mechanisms.
• Building shared platforms and capabilities used by multiple product teams.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.