Career Advisor

Location: Remote, Southern California

Application Submission Deadline:

A successful Career Advisor manages a coaching caseload while serving as the primary point of contact for Fellows from enrollment through employment.

This leader will:

• →Effectively coach participants across multiple career pathways while adapting support to individual needs.
• →Manage a caseload of approximately 60-75 Fellows while achieving strong persistence, completion, hiring, and retention outcomes.
• →Deliver engaging professional development sessions that strengthen Fellows' employability and workplace readiness.
• →Build productive relationships with employers and effectively resolve routine participant issues before escalation.
• →Apply firsthand clinical experience as a Medical Assistant, MA Supervisor, or Clinic Manager to provide practical, healthcare-informed coaching that prepares Fellows to navigate clinical environments, meet employer expectations, and succeed in healthcare careers.
• →Build trusting relationships with Fellows and provide effective, culturally responsive coaching and communication in both English and Spanish.
• →Partner effectively with Admissions, Account Management, and Portfolio Management to create a seamless participant experience.

Success in this role will be measured through outcomes, including:

• Persistence
• Training completion
• Credential attainment
• Employment placement
• Employment retention
• Fellow satisfaction

• Hiring outcomes
• Employer satisfaction
• Retention of Propel hires
• Responsiveness to employer needs

• Caseload management
• Quality of coaching documentation
• Professional development facilitation
• Cross-functional collaboration
• Data accuracy

• Passion for Propel's mission and advancing economic mobility.
• 3+ years of experience in career coaching, workforce development, advising, counseling, case management, or student success.
• Prior hands-on clinical experience as a Medical Assistant (MA), MA Supervisor, or Clinic Manager strongly preferred.
• Professional proficiency in both English and Spanish, including the ability to provide individual coaching, communicate expectations, and support Fellows in both languages, strongly preferred.
• Strong understanding of healthcare career pathways preferred.
• Experience working with employers or workforce development partners preferred.
• Strong facilitation, coaching, communication, and relationship-building skills.
• Experience using Salesforce, Zoom, Google Workspace, and learning platforms.
• Ability to work evenings and travel within the assigned region.