Registration Specialist I

Schedule: 

• Shift: Day 

• Hours: M-F 8-430

• Weekends: no 

• Holidays: no

Location: 

• Department: Neurology IMR

• Address: Fishers IUH North MOB, 13100 East 136 St Fishers, IN

Key Responsibilities

• The Registration Specialist serves as the first point of contact for patients in an adult neurology practice seeing approximately 230–240 patients weekly.

• This role is responsible for providing exceptional customer service in a slow- to moderately paced clinical environment while efficiently managing patient registration, appointment check-in/check-out, insurance verification, and demographic updates.

• The ideal candidate is highly organized, detail-oriented, able to multitask, communicates effectively with patients and staff, and demonstrates a proactive, patient-centered approach to problem-solving.

Skills for Success

• Attention to detail

• Team focused

• Self-starter, coachable

• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED is required.

• Prefer relevant experience in a health care setting.   

• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.

• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

• Basic proficiency in MS Office (Word, PowerPoint, Excel).