Implementation Executive

This opportunity is open to candidates in Augusta, GA who can adhere to the required hybrid schedule of 3 days in the office and 2 days working from home.

• →Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. Through your expertise and relationship-building, you'll help clients develop the skills and confidence to use our products with ease.
• →Implement ADP Technologies. You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the ADP solution.
• →Partner Internally. You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise. 
• →Multi-Task - Communicate. You will work on multiple time-sensitive follow-ups/projects at the same time. You will share essential information with clients and internal teams.
• → You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. 

TO SUCCEED IN THIS ROLE: Required Qualifications:

• →8 years of experience working in a client service/business consultant environment with systems experience.
• →5 years of people leadership experience.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• →Experience noted above, OR
• →Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

BONUS POINTS FOR THESE: Preferred Qualifications

• →
  Experience partnering with Sales teams, specifically any partnerships with Digital Sales and business leaders to support client growth, retention, workforce strategy, and employee relations initiatives in a fast-paced environment.
• →
  Proficient in the latest web technologies and working knowledge of various operating systems
• →Certifications that may include Fundamental Payroll Certification (FPC), Certified Payroll Professional (CPP), etc.
• →Proficiency and in-depth knowledge of all pertinent ADP HR, Payroll and Benefits policies and procedures
• →Prior leadership training