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$18–$22 per hour

In Store Appointment Setter

ARS of Cleveland (Cleveland, OH)mid
Customer SupportCustomer Service Representative
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Quick Summary

Key Responsibilities

Engage with customers in a retail store environment. Approach shoppers and start friendly, professional conversations. Ask questions to understand customers' home comfort needs.

Requirements Summary

Positive and energetic personality with strong people skills Comfortable approaching and speaking with customers in a retail environment,

Technical Tools
Customer SupportCustomer Service Representative
ARS-Rescue Rooter

 

American Residential Services (ARS) is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

 

Were hiring In-Store Sales Representatives / Lead Generators to work inside national home improvement retail stores promoting HVAC services, system tune-ups, system replacements, and indoor air quality solutions. This is a great opportunity for individuals who enjoy speaking with people and want to earn hourly pay plus commission while introducing homeowners to professional HVAC services and consultations. 

What We Offer

~1 min read
✓Hourly pay + UNCAPPED commission
✓Weekly pay through direct deposit
✓Paid training
✓Flexible part-time and full-time schedules
✓Opportunity to advance into HVAC Sales Advisor roles
✓No door-to-door canvassing & No cold calling
  • Insurance available after 31 days
  • Low-cost medical (as low as $5/week)
  • Dental, vision, HSA/FSA
  • 401(k) with company match
  • Paid time off + holiday pay
  • Company-paid life insurance

Responsibilities

~1 min read

As an In-Store Sales Representative / Lead Generator, you will:

 

  • →Engage with customers in a retail store environment.
  • →Approach shoppers and start friendly, professional conversations.
  • →Ask questions to understand customers' home comfort needs.
  • →Educate customers about HVAC, plumbing, tune-ups, replacements, and indoor air quality solutions.
  • →Generate qualified leads and schedule in-home consultations or service appointments.
  • →Represent the ARS brand professionally and enthusiastically.
  • →Work toward individual and team lead-generation goals.
  • →Provide a positive customer experience from the first conversation.

Requirements

~1 min read
  • Positive and energetic personality with strong people skills
  • Comfortable approaching and speaking with customers in a retail environment, acting as a product-consultant and support lead-generation efforts
  • Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
  • Ability to stand and walk during shifts
  • Weekend and some holiday availability
  • Reliable transportation
  • Clean, professional appearance representing the ARS brand
  • Ability to attend weekly in-office meetings
  • Employment is contingent on a background check in accordance with applicable law

About the Role

~1 min read

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.

Location & Eligibility

Where is the job
Not specified
Location terms not specified
Who can apply
Same as job location

About this job

Pay per year
≈ $37,440–$45,760 a year
8% above the $38,516 median for Customer Service Representative jobs on Jobera (2,504 salaries).
Posted
Today
Employer
has 74 open jobs on Jobera in 2 countries.

Listing Details

Posted
November 10, 2026
First seen
November 10, 2026
Last seen
November 10, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
61%
Scored at
November 10, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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In Store Appointment Setter$18–$22 per hour