Desktop Technician (Henry County, VA)

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Customer SupportDesktop Support Technician

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Technical Tools

Customer SupportDesktop Support Technician

Welcome to Henry County, Virginia. One of the keys to our success is hiring good employees. Our employees are dedicated, service oriented individuals working together to serve our community. If you are interested in joining our team, we welcome you to apply for employment opportunities with Henry County and Henry County Public Service Authority.

Join Our Team!
We’re Hiring: Desktop Technician

Location: Henry County Administration Building
Schedule: Full-time | Monday–Friday, 8:00 AM to 5:00 PM
Salary Range: $45,943-$48,074

Put your tech skills to work. Help others do their best.

Do you enjoy solving technical problems and helping people? Henry County is seeking a Desktop Technician to join our Information Technology team. In this hands-on role, you’ll be a go-to resource for employees, troubleshooting everyday technology challenges and keeping the tools they depend on running smoothly.

Key Responsibilities

Help employees resolve computer, software, printer, and phone issues—in person, by phone, and by email.
Set up, configure, and deploy computers and related equipment.
Support a variety of technologies, including mobile devices, VoIP phones, networks, and IP security cameras.
Guide employees through basic computer and software tasks.
Track support requests, maintain equipment records, and document solutions.

What We’re Looking For

An associate’s degree or equivalent from a college or technical school, plus one to two years of related experience and/or training. A comparable combination of training or experience may substitute for the minimum qualifications.
Strong troubleshooting skills and knowledge of computer hardware, software, and operating systems.
A customer-service mindset and the ability to explain technical information in everyday language.
Organization, attention to detail, and the ability to manage multiple support requests.
A valid driver’s license.

Why Join Us?
✅ Competitive salary
✅ 100% employer-paid health insurance for employee
✅ Comprehensive benefits package
✅ Generous paid holidays and leave
✅ Participation in the Virginia Retirement System (VRS)
✅ Employer-paid short- and long-term disability coverage

Ready to Help Keep Our Team Connected? Apply Today!
Bring your problem-solving skills, technical knowledge, and commitment to helping others.

Submit your cover letter, resume, and completed application. This position will remain open until filled.

Applicants may use the same online application to apply to multiple job postings and update as necessary. In order to apply, one must submit his or her saved application to each job posting.

Henry County/Henry County PSA prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, national origin, ancestry, political affiliation, sex, gender, gender identity, age, marital status, genetic information, disability status, protected veteran status, or any other characteristic protected by law. Personnel decisions are based on merit and the ability to perform the essential functions of the job, with or without reasonable accommodation.

Department: Information Services
This is a full time position

To see additional opportunities, please visit our careers page HERE

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