Senior Category Manager Workforce Management — Technology MSPs, Contingent Labor & BPO

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

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As the Senior Category Manager for Workforce Management, you will lead strategic sourcing and category strategy across Technology Managed Service Providers (MSPs), Contingent Workforce (Contingent Labor / Temporary Staffing), and Business Process Outsourcing (BPO). You will turn business priorities and market insights into supplier partnerships and commercial models that deliver measurable savings, service quality, flexibility, and risk mitigation. You will partner with IT, HR, business, Finance, Legal, the IT Vendor Management Office (VMO), BPO operations management offices, and workforce program owners.

If you have experience owning indirect category strategy, competitive sourcing, complex contract negotiations, and strategic supplier relationship management (SRM), this role may be for you!

This senior individual-contributor role reports to the Director, Sourcing & Category Management, Professional Services.

• Develop multi-year category roadmaps that connect business priorities, workforce demand, and supplier capabilities, with strategies tailored to each service model.
• Maintain deep category expertise in industry trends, emerging capabilities, pricing benchmarks, and supplier markets; advise stakeholders on delivery options and managed services versus staff augmentation.
• Build stakeholder trust, proactively bring data-backed recommendations to senior leaders, and lead change and adoption of enterprise-first sourcing practices through credibility, collaboration, and education.

• Lead competitive sourcing events (RFx, including RFI and RFP) from business requirements and supplier evaluation through award, using total cost of ownership (TCO), should-cost modeling, market benchmarks, and delivery capabilities to guide decisions.
• Structure and negotiate master service agreements (MSAs), statements of work (SOWs), renewals, and amendments, aligning pricing and terms to business needs—from fixed-fee, consumption-, transaction-, and outcome-based models to labor rates (rate cards and bill rates), staffing markups, and conversion provisions.
• Partner with Legal, HR, Privacy, Information Security, and operational experts to establish performance measures, service credits, data and workforce protections, and transition and exit requirements.
• Partner with SOW specialists and program teams to ensure negotiated requirements are accurately reflected in the SAP Fieldglass vendor management system (VMS) and aligned with sourcing policy.

• Build a supplier portfolio that balances specialized capabilities, business coverage, competitive tension, and supplier concentration risk.
• Lead supplier relationship management (SRM), including strategic supplier and commercial reviews to identify innovation and value opportunities, using operational performance insights to inform negotiations, contractual remedies, supplier development, and future sourcing decisions.
• Address supplier and continuity risks while championing procurement policy, ethical sourcing, regulatory compliance, and stronger sourcing practices.

• Establish and track sourcing KPIs for savings, cost avoidance, risk mitigation, and cycle time, alongside supplier performance measures aligned with contractual service commitments.
• Maintain monthly savings forecasts and a prioritized sourcing pipeline with clear timelines and expected outcomes.
• Translate spend analysis, contract exposure, market benchmarks, and program data into actionable recommendations and commercial value insights.

Degree or equivalent and typically requires 7+ years of relevant progressive experience in indirect strategic sourcing, category management, or procurement experience, including at least 3 years in technology managed services, contingent workforce, or outsourced services.

• Experience negotiating multi-million-dollar services contracts at a Fortune 500 or similarly complex multinational organization, with a proven ability to engage and influence senior leaders and executive stakeholders.
• Master's degree or professional certification such as Certified Professional in Supply Management (CPSM), Chartered Institute of Procurement & Supply (CIPS/MCIPS), or equivalent.
• Familiarity with SAP Fieldglass vendor management system (VMS).
• Experience spanning Technology MSPs, contingent workforce (contingent labor), and BPO.
• Experience using workforce spend analysis, market intelligence, and program insights to inform sourcing decisions, including familiarity with vendor management system (VMS) data.

• Dallas Fort Worth (DFW) area: $131,000 – $146,000
• Greater Atlanta (Alpharetta) area: $125,000 – $139,000

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

• Knowledge of managed services and BPO delivery and pricing models, contingent labor rates (rate cards and bill rates) and markups, supplier economics, and contractual risk allocation.
• Strong contract skills, including contract negotiation, drafting, and redlining MSAs, SOWs, and amendments, with working knowledge of key legal and risk provisions.
• Proficiency in Excel and procurement platforms such as SAP Ariba, Coupa, or equivalent; ability to interpret and apply insights from analytics tools such as Power BI or Tableau.
• Demonstrated success sourcing and negotiating complex services agreements at scale, including supplier selection, commercial model development, and performance governance.

• Strategic Thought Leadership: Bring a forward-looking point of view, anticipate business needs, and shape category strategies aligned with enterprise goals across multiple stakeholder relationships.
• Commercial & Financial Acumen: Apply business judgment and financial literacy to balance cost, service quality, flexibility, and risk.
• Executive Communication & Influence: Make complex topics accessible and use clear recommendations and persuasive storytelling to influence decisions at all levels.
• Analytical Decision-Making: Turn spend, supplier, and market data into actionable insights.
• Inclusive Collaboration & Partnership: Build inclusive, trusted partnerships and align stakeholders around shared outcomes.
• Execution, Adaptability & Growth: Work independently, solve problems with attention to detail, and manage competing priorities; embrace learning and remain resilient while delivering results.
• Digital Mindset & Innovation: Apply technology and continuously challenge existing approaches to improve sourcing efficiency, the stakeholder experience, and business outcomes.

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