Housekeeping Manager

Memphis RiverLine Hotel (formerly Sheraton Memphis) is a well-established hotel located in the heart of downtown Memphis, Tennessee, offering an exciting and dynamic work environment. The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and rewarding career path. Memphis RiverLine Hotel is committed to creating a guest-centric work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a fast-paced and dynamic environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests. Joining the team at Memphis RiverLine Hotel presents a unique opportunity to be part of a respected hotel that plays a key role in the vibrant hospitality scene of Memphis.

Responsibilities include communicating with housekeeping staff on rooms to be cleaned and special requests, inspecting guestrooms and public areas to ensure they meet standards of cleanliness, reporting all unsafe conditions. Report room status' to Front Desk, follow up on guest complaints/requests regarding services, inspect guestrooms for maintenance or repairs. Assist in training, coaching and development of team members, prepare and inspect VIP rooms, and attend all mandatory meetings.

· Ability to communicate effectively with the public and other employees.

· Six months prior housekeeping management experience.

· Read, write and speak English fluently.

· The ability to communicate in Spanish is helpful.

· Experience in scheduling needs.

· Experience in efficient and timely cleaning of rooms.

· No employee will pose a direct threat to the health/safety of self or others.