Account Supervisor

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Allied Universal is seeking an experienced Team Lead- Full-Time in Calgary, AB

Allied Universal is seeking an experienced Team Lead- Full-Time in Calgary, AB. The ideal candidate is responsible for overseeing security operations across the Calgary region. This role ensures high service standards, regulatory compliance, client satisfaction, and the effective management of security personnel, resources, and operational performance. The successful candidate will also support business development and contribute to the branch’s financial and operational objectives.

• Minimum 3–5 years of experience in security operations or management, including at least 3 years in a supervisory role.
• Demonstrated leadership and team management skills.
• Strong knowledge of security operations, risk management, and incident response.
• Excellent communication, organizational, and client relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and security management systems.
• Valid Alberta Class 5 driver’s licence with a clean driving record.
• Ability to travel throughout the Vancouver area and respond to emergencies outside regular business hours as required.

• →Oversee daily security operations across assigned client sites.
• →Ensure compliance with company policies, contractual requirements, and applicable regulations.
• →Conduct site inspections and operational audits to maintain service quality.
• →Implement emergency response procedures and address operational issues.
• →Supervise, support, and develop security personnel.
• →Build and maintain strong client relationships.
• →Address client inquiries, concerns, and service escalations promptly.
• →Conduct regular client meetings to review performance and security requirements.
• →Prepare and present operational reports and service updates.

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.

Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.