Specialist, Tax & Cost Basis Operations

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.  The Schwab Bank Platform Team creates a collaborative connection between Business and Technology to identify, define, prioritize, and deliver high value Core Banking business capabilities and competitive bank features while optimizing for operations efficiency and scale.    

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Cost Basis Operations (CBO) is part of the Custody & Asset Services division of Operational Services. We are dedicated to leading a culture that delivers timely and accurate tax reporting in our efforts to create a premier client experience, while providing a controlled and disciplined environment that allows our employees to feel valued and engaged. This is a fast-paced working environment where effective communication and teamwork are a must. Explore an exciting and challenging opportunity to join an exceptional team with Operational Services that has a direct impact on our clients.

As a Specialist in Cost Basis Operations you will be part of a team that oversees the reconciliation and maintenance of several of our cost basis processes.  This is a fast-paced working environment where effective communication and teamwork are a must. Flexibility and adaptability are necessary, because the specialist will rotate through different functions as business needs arise. Duties for this role will include, but are not limited to:

• Research across multiple systems to verify transaction information
• Research and processing cost basis adjustments for Retail and Advisor Services clients
• Process corrections in GainsKeeper, Schwab’s cost basis system
• Analyze large data sets and determine the cause of issues and the impacts either upstream or downstream.

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications:

• 2+ years’ experience in Operations

Preferred Qualifications: 

• Intermediate computer skills including Outlook, Excel and Word
• An understanding of Macro based tools and an ability to trouble shoot issues with them
• Proven tax and cost basis experience and knowledge framework
• A good foundation and understanding of financial markets and how individuals interact with them
• This role requires strict adherence to the established policies and procedures
• Ability to work under pressure in a fast-paced, ever-changing environment while maintaining the highest level of positivity and professionalism
• Good decision making and sound judgment skills are a must
• Attention to detail is key in being successful in this position
• Requires accurate data entry skills
• Strong analytical skills
• Identify and communicate issues effectively and timely to peers and management team
• Ability to multi-task, understand the importance of follow-through
• Outstanding time management and organization skills
• BA or BS preferred
• Series 7/63 preferred

You demonstrate these behaviors:

• Adaptability - The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.
• Self-Reliance - The ability to work towards finding a solution to a problem without an existing procedure in place.
• Coachability – Openness to feedback and an ability to adjust accordingly.
• Analytical Thinking -  Approaching a problem by using a logical, systematic, sequential approach.
• Thoroughness - Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
• Flexibility – Demonstrates openness to new organizational structures, procedures, and technology.

In addition to the salary range, this role is also eligible for bonus or incentive opportunities