Intake Specialist

The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client’s belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.

Since 1984, The Camp Recovery Center has aided in the rehabilitation of thousands of individuals at our residential, 25-acre facility located in Northern California. It is within this tranquil environment that is nestled in the Redwoods of the Santa Cruz Mountains that we provide these individuals with the opportunity to participate in our highly structured and successful drug and alcohol rehab program.

The Camp Recovery Center is licensed by the California Department of Alcohol and Drug Programs, and certified by the Commission of Rehab Facilities (CARF). We maintain a strong reputation as a premier provider of specialized addiction treatment services.

At The Camp, our caring and educated staff includes trained Chemical Dependency Counselors that are individually certified or licensed, and help each one of our clients through the many different steps of the treatment process, including:

• Detoxification• Residential/Outpatient Treatment• Family Program• Aftercare

For almost three decades, our staff at The Camp Recovery Center has been incredibly successful in helping struggling individuals through cocaine, opiate, methamphetamine, alcohol and prescription drug addiction with our numerous professional and accredited services.

ESSENTIAL FUNCTIONS:• Liaise with client/family of potential admissions to address any questions, concerns, etc.• Coordinate facility tours with clients and families who are potential admissions.• Interface with remote admissions team and on-site clinical team for necessary approvals, plan for clientarrival, including travel arrangements as applicable.• Establishes professional rapport with client to ensure that they feel welcomed upon arrival.• Supports arrival process including coordinating assessment/bed placement process, searches of clientbelongings/person for prohibited items.• Orients client to the facility/milieu.• Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/scheduleas needed.• Ensures intake paperwork is completed in a timely fashion and documentation is maintained asrequired.• May discuss client’s financial responsibility and take payment as applicable.• Provides exceptional customer service in line with Acadia Healthcare standards.

STANDARD EXPECTATIONS:• Complies with organizational policies, procedures, performance improvement initiatives and maintainsorganizational and industry policies regarding confidentiality.• Communicate clearly and effectively to person(s) receiving services and their family members, guestsand other members of the health care team.• Develops constructive and cooperative working relationships with others and maintains them overtime.• Encourages and builds mutual trust, respect and cooperation among team members.Page 2 of 4Intake Specialist (Specialty) 07/10/2023• Maintains regular and predictable attendance.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:• High-school diploma, GED, or equivalent.• 1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, ispreferred.• Must have excellent communication and customer service skills, and an ability to use requiredcomputer programs.

LICENSES/DESIGNATIONS/CERTIFICATIONS:• De-escalation training, CPR and/or First-Aid certification as required by facility

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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