Licensing Specialist

Position Overview:

The Licensing Specialist keeps CMG’s loan originators, branches, and companies properly licensed and in good standing. You will handle NMLS filings, licensing applications, onboarding, renewals and system updates, and serve as the go-to resource for loan officers and internal teams on state licensing requirements.

Essential Duties and Responsibilities:
 

• NMLS filings & records: Submit and maintain company, branch and individual records, including new licenses, renewals, additions of states, changes and terminations.
• Onboarding & sponsorship: Process sponsorship requests and onboard new hires, including licensed, Temporary Authority (TA) and unlicensed individuals who need licensure. Guide new loan officers through license transfers and sponsorship and verify they are licensed and eligible to originate loans.
• Branch & company licensing: Obtain and maintain branch licenses in new states and keep the company in good standing, including state registrations and annual reports.
• Applications & maintenance: Review licensing requests, verify state eligibility, guide applicants through applications, fingerprinting, and background checks, and maintain remote work affidavits.
• System updates: Keep NMLS (MU4), Byte and Quantum Reverse accurate for activations, inactivation’s, transfers, relocations, and HR and profile changes.
• Renewals & education: Support annual renewals, coordinate annual continuing education, track CE and pre-licensing education (PE) and renewal deadlines, and process company-paid renewals.
• Surety bonds & fees: Maintain surety bonds and track licensing fees, costs, and invoicing.
• Regulatory reporting: Support state reports such as mortgage call reports and respond to regulator conditions or inquiries.
• Compliance monitoring: Run internal audits of licensing data across mortgage systems, support dual-employment reviews and watch-list checks, and stay current on licensing law changes.
• Offboarding: Handle license terminations and coordinate pipeline transfers and profile deactivations.
• Support & coordination: Answer licensing questions from MLOs through the licensing inbox, hotline, Teams, and one-on-one appointments, providing timely and professional service. Work with HR, production, onboarding and compliance teams.
• Procedures & tracking: Maintain licensing procedures and tracking tools.
• Audits & special projects: Respond to internal and external audit requests and take on ad hoc projects as assigned.

Qualifications and Experience:
 

• Two or more years of experience in mortgage licensing, compliance or a related regulatory role (preferred)
• Working knowledge of NMLS and state mortgage licensing requirements (preferred)
• Familiarity with loan origination systems such as Byte (preferred)
• Strong attention to detail, organization and deadline management
• Clear written and verbal communication and a service-oriented approach
• Comfortable with Microsoft Teams, Excel and email in a remote team setting
• Ability to work remote 7AM to 4PM or 8AM to 5PM any time zone.

SUPERVISORY RESPONSIBILITIES: Direct Reports: N/A

PHYSICAL and ENVIRONMENTAL CONDITIONS:

This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.

Base Compensation Information – CMG pays an hourly rate which ranges from $27.00 to $29,00. Factors that affect salary may include: Mortgage experience, overall knowledge of mortgage, number of years worked in mortgage industry, types of roles performed, computer skills, education and geographic location.