Interim Associate GDCM Deployment PEP

Join a global technology deployment initiative focused on implementing a next-generation Property Engagement Platform (PEP) across hospitality properties. In this role, you will contribute to the successful rollout of a new property management system, helping hotels transition smoothly from legacy platforms. You will combine technical troubleshooting, system configuration, interface testing, and data migration to ensure reliable deployments. Working across remote and onsite environments, you will support hotel teams through training and hands-on technical guidance. You will collaborate with project managers, senior deployment specialists, and internal and external support teams to resolve challenges and keep projects moving. This is a full-time, fixed-term opportunity through December 2027, with significant travel and exposure to large-scale technology transformation.

• Professional experience in technology, IT support, systems implementation, or a related field such as hotel operations.

• Hands-on experience working with property management, sales, or revenue systems.

• Working knowledge of Linux, SQL, PowerShell, Splunk, PuTTY, Command Prompt (CMD), JIRA, and Azure.

• Understanding of networking fundamentals, including DNS, DHCP, TCP/IP, firewalls, routing, and switching.

• Strong troubleshooting and problem-solving skills, with the ability to investigate technical issues and identify practical solutions.

• Clear communication and collaboration skills, particularly when supporting users and coordinating with technical teams.

• Flexibility and willingness to travel up to 80% for onsite deployments and hotel support.

Nice to have:

• Familiarity with hospitality property management systems (PMS), central reservation systems (CRS), and related interfaces.

• Previous experience successfully installing or deploying systems.

• Experience troubleshooting local hotel systems, hardware, or interfaces.

• Bilingual communication skills.