Parking Ambassador

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Quick Summary

Requirements Summary

HS diploma/GED Valid Arkansas Driver's Licens Qualifications Equivalencies: Additional Information: Responsibilities Provide friendly, responsive assistance with automated pay stations,

Technical Tools

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11/27/2026

Professional Staff - Public Safety

Regular

University of Arkansas for Medical Sciences

Requirements

~1 min read

HS diploma/GED

Valid Arkansas Driver's Licens

Annual TB Screening, Criminal Background Check, FBI Background Check, Motor Vehicle Reports Check, Sex Offender Registry, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The Parking Ambassador is a member of the Parking Operations team. The Ambassador provides direct customer service with Pay Stations and Exit Verifiers as well as answering general questions regarding the UAMS Facilities or Parking regulations. The Ambassador enforces UAMS parking regulations by issuing warnings and/or citations for illegal parking, identifies scofflaws, and applies boots to vehicles. The Ambassador performs lot counts for available parking spaces and reports any maintenance items.

The Parking Ambassador operates the Remote Parking Management System (RPMS) and provides remote assistance to customers. The RPMS is staffed 24*7*365. The primary responsibilities while stationed at RPMS are to monitor cameras and remotely assist customers with various parking transactions as well as exception management. In the event remote customer assistance is not successful, an Ambassador is dispatched and stationed in the field to provide further assistance. Additional responsibilities may be assigned during non-peak hours and may include database management and various clerical duties.

Must be ACIC / NCIC Certified / Valid Driver’s License Required.

Responsibilities

~1 min read

→Provide friendly, responsive assistance with automated pay stations, exit verifiers, and other parking equipment.
→Assist customers through the Remote Parking Monitoring System (RPMS).
→Provide directions to help customers navigate the UAMS campus.
→Proactively address parking questions, resolve customer concerns, and support a positive parking experience.
→Continuously monitor parking areas and enforce parking regulations.
→Issue citations for parking violations and assist law enforcement with license plate checks.
→Install vehicle immobilization boots as needed.
→Conduct regular parking lot counts.
→Promptly report safety concerns and suspicious activity.
→Manage remote access to parking facilities and verify access requests.
→Review and update databases to correct inaccuracies.
→Document all instances of remote access, citations, and parking pass abuse.
→Perform routine maintenance and immediate repairs on parking equipment, including gate arms and ticket dispensers.
→Notify the supervisor when equipment issues require additional action.
→Assist with preventive maintenance as needed.
→Perform other duties as assigned.