Application Development & Support Senior Analyst
Other
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Quick Summary
Technical Tools
Other
Responsibilities
~1 min readNice to Have
~1 min read
1. SLA compliance rate
2. Mean Time to Resolve (MTTR)
3. First Contact Resolution rate (FCR)
4. ERP incident recurrence rate
5. Ticket re-open rate
6. Knowledge base contribution rate
#LI-RB1
Location & Eligibility
Where is the job
Westerville, United States
On-site at the office
Who can apply
US
About this job
- Who can apply
- United States
- Posted
- Today
Listing Details
- Posted
- November 11, 2026
- First seen
- November 11, 2026
- Last seen
- November 11, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 49%
- Scored at
- November 11, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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