People Lead

Onsite · Ho Chi Minh City · Reports to the CEO

You’ll own People Operations at the company: HR administration, compliance, recruitment through our partners, and team culture. You’ll work closely with the CEO and the Finance and Compliance Lead. It’s a hands-on role with no playbook yet, so you’ll build simple processes from scratch.

• Manage employment contracts and the full employee lifecycle, from probation to resignation and termination
• Prepare monthly payroll inputs for Finance to review and pay
• Build SOPs (hiring, onboarding, offboarding, leave, performance), the employee handbook and HR policies, and train line managers to apply them
• Keep employee records and HR tools up to date, and work with employer-of-record partners for staff outside Vietnam

• Hire for team-level roles with team leads, recruitment agencies and AI recruitment platforms: brief partners, review shortlists and close offers
• Track partner fees and guarantee periods, and prepare contracts and onboarding for new hires

• Handle all social insurance procedures, including sickness, maternity and unemployment claims, so employees receive their full entitlements
• Keep the company compliant with labour law: internal regulations, labour reports, trade-union obligations and work permits
• Brief leadership on new regulations and propose an action plan for approval

• Run regular performance reviews and help set fair pay bands
• Coach employees on mindset, self-development and living company's culture
• Resolve employee matters fairly and compliantly, while keeping trust and keeping the team united

• Payroll, contracts and social insurance run on time, with no compliance issues
• Core SOPs and HR policies are in place, and line managers apply them on their own
• Team-level roles are filled on time through our recruitment partners
• Every employee has regular reviews and development goals
• The CEO no longer handles HR admin or routine hiring

• 5+ years in HR with strong hands-on HR operations and C&B, ideally at a startup or tech company
• Practical knowledge of Vietnam labour law, payroll and social insurance
• Experience building SOPs and policies, and coaching employees and managers
• Experience working with recruitment, payroll and employer-of-record partners
• High attention to detail, sound judgment and a practical, low-bureaucracy approach
• Native-level Vietnamese and fluent English

• Set up HR operations from scratch at a company of 20–100 people
• Experience with work permits, employer-of-record hiring or HRIS rollout
• Background in startups, consumer tech or sports