Intern, Software Engineering

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

We’re looking for a motivated intern to join our integration and AI engineering team. You’ll design, build, and test MCP (Model Context Protocol) servers on the Workato platform, enabling AI assistants and agents to securely interact with enterprise systems such as CRMs, ticketing tools, HR platforms, and data warehouses. This is a hands-on role where you’ll ship real, working assets and learn how enterprise-grade agentic AI is built.

In this role, you will also be responsible to:

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  Build and configure MCP servers in Workato, exposing business capabilities as tools that AI clients (such as Claude) can call

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  Develop Workato recipes and skills that back each MCP tool, using connectors for systems like Salesforce, Slack, Jira, Google Workspace, and others

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  Write clear tool names, descriptions, and input/output schemas so AI models can select and use tools accurately

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  Test MCP servers end to end with AI clients, and iterate based on tool-selection accuracy, error rates, and response quality

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  Implement error handling, input validation, and logging to make tools reliable and debuggable

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  Apply security best practices, including least-privilege access, authentication, and handling of sensitive data

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  Use Workato data tables, lookup tables, and connections appropriately to manage state and credentials

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  Document each MCP server (purpose, tools, authentication, example prompts, known limitations)

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  Participate in code and recipe reviews, team standups, and demos

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  Complete a capstone project: design and deliver a production-ready MCP server for a real internal use case, and present it to the team

• Currently pursuing or completed a Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related field

• Working knowledge of at least one programming or scripting language (Python, JavaScript, or Ruby preferred)

• Understanding of REST APIs, JSON, and basic HTTP concepts

• Familiarity with core integration concepts: triggers, actions, data mapping, webhooks, and error handling

• Basic understanding of LLMs and AI assistants, and curiosity about how they use tools

• Strong problem-solving skills and attention to detail

• Clear written communication, especially for documentation

• Ability to learn quickly and work independently with guidance

• Prior exposure to Workato or another iPaaS or automation tool

• Awareness of the Model Context Protocol specification and its core concepts (tools, resources, prompts)

• Experience with OAuth 2.0, API keys, and secure credential handling

• Familiarity with SQL or data transformation (formulas, mapping, JSON manipulation)

• Experience with prompt engineering or building LLM-powered projects

• Familiarity with SaaS platforms such as Salesforce, Slack, Jira, or Google Workspace

• Personal projects, hackathon work, or a GitHub portfolio showing integrations or automation

• Enterprise integration and orchestration patterns on Workato

• Designing tools that AI agents can use reliably

• Governance, security, and observability for agentic AI

• How to take a prototype to a production-ready asset