Content Strategy & Owned Channels Planning Manager

•    Develop content and channel strategies across web, app and social channels
•    Work with stakeholders across the business to understand priorities, shape objectives and build effective content plans
•    Own and oversee the planning and governance of content across our owned digital channels
•    Manage content across coop.co.uk and the Discover tab of the Co-op app
•    Use customer, channel and performance insights to optimise content and improve result
•    Work with agency partners to ensure activity is delivered on time, to brief and within budget
•    Monitor channel and content performance, applying learnings to continuously improve effectiveness
•    Create clear briefs, recommendations and updates for colleagues and senior stakeholders

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

•    Experience developing content, channel or digital marketing strategies
•    Strong stakeholder management skills, with the ability to influence, challenge and build relationships across a large organisation
•    Experience managing digital channels such as web, app and social, with a good understanding of how content performs across different platforms
•    The ability to analyse data, customer insight and performance trends, turning them into clear actions and recommendations
•    Experience creating effective briefs and translating ideas into structured content plans
•    Strong planning and organisational skills, with the ability to manage multiple priorities and work through ambiguity
•    Experience working with agencies or external partners to deliver content and marketing activity

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

•    An annual bonus (based on personal and business performance)
•    28 days holiday (rising to 32 with service) plus bank holidays 
•    A pension with up to 10% employer contributions 
•    Private healthcare
•    Access to a subsidised onsite gym (at our Manchester HQ) 
•    30% discount on Co-op products and 10% off other brands 
•    Stream – early access to a percentage of your pay as you earn it 
•    Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
•    24/7 colleague support service 
•    Training and support for your development and career progression
•    Cycle-to-work scheme

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.