Master Data Management Operator

Are you detail-oriented, structured and motivated by making data accurate, reliable and useful?

We are looking for a Master Data Management Operator to join our team and help ensure that critical master data is managed consistently across the organisation. In this role, you will be responsible for the daily creation, maintenance, enrichment, modification and archiving of master data in different business systems.

Master data is the foundation for efficient processes, reliable reporting and informed decision-making. Your work will help ensure that employees and systems can rely on accurate information about the organisation’s products, materials, suppliers, customers, assets, locations and other key business entities.

• →Create, update, modify, enrich and archive master data in relevant systems.
• →Process master data requests according to approved procedures, policies and service levels.
• →Validate requests and supporting documentation before making changes.
• →Apply data standards, classifications, naming conventions and business rules.
• →Identify incomplete, inaccurate, duplicated, obsolete or inconsistent data.
• →Investigate data quality exceptions and support corrective actions.
• →Work with business users, Data Owners, Data Stewards and IT to resolve data issues.
• →Monitor and report on data quality, request volumes, backlogs, turnaround times and recurring issues.
• →Maintain clear records of data changes, approvals, exceptions and remediation activities.
• →Suggest improvements to master data procedures, controls, workflows and validation rules.
• →Support data cleansing, migration, system implementation and continuous improvement initiatives.

• Experience in master data, data administration, ERP, MDM, business application support or a similar operational data role.
• A strong understanding of data accuracy, completeness, consistency and validation.
• Experience working with structured procedures, approval workflows and quality controls.
• Strong attention to detail and a methodical approach to daily work.
• The ability to investigate discrepancies and follow issues through to resolution.
• Good communication skills and the confidence to work with both business and IT stakeholders.
• The ability to organise and prioritise multiple requests while maintaining quality.
• Good working knowledge of Microsoft Excel or similar data tools.

The MDM Operator protects the quality of the organisation’s master data by ensuring that every record is created, maintained and retired accurately, consistently, transparently and according to agreed standards.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.