Recovery Worker

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

We are excited to be recruiting six Recovery Workers to join our team at Croydon Recovery House. This is a rewarding opportunity to support individuals experiencing crisis, helping them stabilise, recover, and move forward with confidence.

As part of Waythrough (formerly Humankind and Richmond Fellowship), you will be joining an organisation committed to breaking down barriers and ensuring people can access the support they need to live a life they value.

• Manage a caseload of service users, developing, reviewing and delivering individual recovery plans
• Carry out triage, screening and comprehensive assessments to understand presenting needs
• Work collaboratively with partners and multi-disciplinary teams to support recovery pathways
• Deliver 1:1 sessions, group interventions and structured programmes that support wellbeing and resilience
• Create and maintain risk assessments, safeguarding plans and case management records
• Facilitate access to treatment, community resources and family support to enhance recovery
• Support service functions such as duty work, crisis interventions and harm reduction activities

• You are compassionate, professional and motivated to support individuals in crisis
• You have experience working with vulnerable adults, families or people with complex needs
• You can deliver 1:1 and group-based interventions confidently and effectively
• You are able to assess risk, maintain accurate records and manage a busy caseload
• You build strong therapeutic relationships and work well in a collaborative, multi-agency environment
• You are committed to safeguarding, equality and delivering high-quality care
• You are flexible and able to work across operational hours, including some evenings or weekends

To view the JD, please click here.

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: