Warehouse Automation Analyst

JOB SUMMARY:

· Analyze, configure, and support an automated guided vehicle (AGV) fleet, including task flow, routing, and throughput within warehouse management and fleet control systems.

· Perform root-cause analysis on AGV faults, stoppages, and failed tasks; execute manual override and recovery procedures to restore material flow.

· Track equipment performance and exception data, and support continuous improvement of automated material handling processes.

QUALIFICATIONS:

· Ability to read and interpret technical documentation, work instructions, and safety procedures in English

Two (2) or more years of warehouse operations experience, with exposure to automated material handling systems

· Two (2) or more years of powered industrial lift experience (forklifts, cherry pickers, pallet jacks)

· Working knowledge of AGV/AMR systems, conveyors, and sortation equipment, and of warehouse control or fleet management interfaces (preferred)

· Ability to troubleshoot mechanical, electrical, battery/charging, and communication faults

· Proficiency in data entry and reporting within warehouse management systems; spreadsheet skills for KPI tracking (preferred)

· Strong analytical and problem-solving skills, with detail-oriented follow-up and excellent time management

· Able to work independently and collaboratively in a fast-paced environment; willingness to work overtime as assigned

PRINCIPAL ACCOUNTABILITIES:

· Perform corrective maintenance and root-cause troubleshooting on AGV units that have stopped or are not performing as expected

· Manually override or complete tasks the AGV failed to execute, maintaining inventory accuracy through LPN and pallet tracking

· Log, track, and close equipment issues and repairs, and drive them through the escalation process

· Analyze AGV downtime and exception data to identify recurring failure modes and recommend corrective actions

· Support AGV deployment and fleet operating procedures, including task flow and staging

· Train operators on safe powered industrial truck operation and AGV interaction procedures, as required

· Follow location and work-center safety and security policies at all times

· Perform other warehouse automation functions as required

PHYSICAL REQUIREMENTS:

· Ability to lift up to 50 lbs. unassisted

· Ability to operate powered industrial trucks, including stand-up and sit-down forklifts, cherry pickers, and pallet jacks

· Ability to stand, walk, and bend for extended periods on the warehouse floor

EDUCATION and/or EXPERIENCE:

· High school diploma or equivalent. Two (2) or more years of warehouse experience and two (2) or more years of powered industrial lift experience. Powered industrial truck certification preferred. This is a safety-sensitive position.