Clinical Technology Product Manager – CareConnect, Interoperability

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary 

The Product Manager, Clinical Technology Product Management - CareConnect, Interoperability is responsible for defining and executing the product vision, strategy, and roadmap for a defined product area within the clinical interoperability portfolio. Depending on the assigned area, capabilities include APIs, data services, integration platforms, partner onboarding, and provider workflows. Working across business, technology, clinical, and external partners, the Product Manager leads Product Owners from strategy through execution and owns product value, adoption, and health within that area. This role owns product content and direction within a matrixed environment, without direct people-management responsibilities. 

The ideal candidate is a strategic product leader and strong executor who can move from insight and opportunity definition to coordinated delivery, adoption, and optimization. Success requires healthcare interoperability expertise, technical fluency, senior-stakeholder influence, sound product judgment. and the ability to drive product outcomes through influence without direct authority. 

Key Responsibilities 

• Product vision and strategy: Own, communicate, and continuously refine the product vision, strategy, and roadmap for a defined product area, aligned with the broader interoperability portfolio direction. Depending on the assigned area, this may include FHIR- and HL7-aligned APIs, integration and data services, platform capabilities, EHR connectivity, partner onboarding, and workflows that enable adoption and meaningful use. Recommend investment priorities and trade-offs to the portfolio leader. 

• Product content leadership and excellence: Own product direction and guide Product Owners in translating strategy into clear priorities, requirements, and outcomes. Reinforce established decision rights, clear accountability, customer-centric behaviors, and strong product and agile practices within the team. 

• Product planning and execution: Translate the defined product area's strategy into outcome-oriented initiatives, epics, and features; align its roadmap, capacity, dependencies, release plans, and commitments with Product Owners and delivery partners while preserving delivery ownership. 

• Cross-functional leadership: Lead in partnership with business, engineering, architecture, design, data and analytics, operations, security, privacy, legal, compliance, and clinical subject-matter experts. Resolve ambiguity, remove cross-team barriers, and align stakeholders around shared outcomes. 

• Technical and product health: Partner with engineering and architecture to ensure products are scalable, reliable, secure, reusable, maintainable, and aligned with enterprise standards. Proactively manage technical debt, data quality, version compatibility, integration constraints, and operational readiness. 

• Performance and value realization: Define objectives, key results, and health metrics across adoption, data quality, exchange performance, integration speed, reliability, provider experience, operational efficiency, clinical impact, compliance, and financial value. Use evidence to adjust priorities and drive continuous improvement. 

• Senior-leader and external stakeholder management: Communicate the product area's direction, decisions, value, progress, risks, and dependencies to senior leaders and internal and external partners. Influence alignment and trade-offs, and present investment recommendations to the portfolio leader without assuming executive ownership of portfolio product direction or authority to set investment, policy, or operating-model direction. 

Required Qualifications 

• 7 to 10 years of progressive experience in product management, healthcare technology, health informatics, interoperability, or a related discipline. 

• 4+ years of experience defining product strategy, roadmaps, investment recommendations, and measurable outcomes for a defined technical product area. 

• 3+ years of experience owning product content and direction in a matrixed enterprise environment, aligning Product Owners and cross-functional partners around priorities, requirements, and outcomes through influence without direct authority. 

• 5+ years of experience delivering API-based, integration-driven, data platform, or enterprise technology products through the full product lifecycle. 

• 3+ years of experience with healthcare interoperability, clinical data exchange, or comparable healthcare integration standards and workflows. 

• Demonstrated experience managing cross-product dependencies, and using product and operational metrics to guide decisions and measure value. 

• Demonstrated ability to influence senior leaders, communicate complex business and technical concepts clearly, and align diverse stakeholders around product direction and trade-offs. 

• Experience working in Agile or scaled Agile product delivery models and guiding a product team through discovery, planning, execution, launch, and optimization. 

Preferred Qualifications 

• Deep experience in healthcare payer and provider environments, including clinical operations, care management, utilization management, quality, value-based care, or provider enablement. 

• Working knowledge of interoperability standards and frameworks such as FHIR, HL7 v2, C-CDA/CDA, SMART on FHIR, X12/EDI, USCDI, and relevant implementation guides. 

• Experience with EHR platforms, provider systems, health information networks, clinical data repositories, or external technology and vendor integrations. 

• Knowledge of healthcare data privacy, security, consent, identity matching, information blocking, and federal or state interoperability requirements. 

• Experience with cloud platforms, APIs, data products, analytics, AI-enabled capabilities, or large-scale platform modernization. 

• Experience applying established product operating models, coaching product talent, and improving product practices within a product team in a large enterprise. 

• Strong financial, analytical, negotiation, and organizational skills, including ROI analysis and quantitative decision-making. 

• Relevant product management, Agile, healthcare informatics, or interoperability certification. 

Education 

• Bachelor’s degree in computer science, engineering, health informatics or a related field, or equivalent work experience. Advanced degree preferred. 

The typical pay range for this role is: