Assistant Vice President of Operations/ Specialty

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

• →Lead and manage daily operations for specialty healthcare services, ensuring that they are running efficiently and delivering high-quality patient care.
• →Optimize workflow processes, resource allocation, and staffing for specialty care units.
• →Ensure patient satisfaction and adherence to healthcare quality standards.

• Develop and implement long-term strategies to expand and improve the specialty healthcare services offered by the organization.
• Collaborate with other departments to align operational strategies with organizational goals, including financial performance, patient care standards, and growth initiatives.

• Oversee budgets, financial performance, and resource management, ensuring cost-efficiency without compromising the quality of care.
• Manage revenue cycle processes specific to specialty care, including billing, coding, and insurance reimbursements.

• Ensure that the operations comply with healthcare regulations, including local, state, and federal laws, such as HIPAA, Medicare, and other relevant standards.
• Implement best practices for maintaining patient safety, confidentiality, and clinical excellence.

• Manage a team of healthcare managers, supervisors, and staff, promoting a culture of collaboration, innovation, and continuous improvement.
• Focus on recruitment, training, and development of staff, ensuring they are equipped with the skills necessary to provide specialized care.

• Lead quality improvement initiatives to enhance clinical outcomes, patient safety, and overall healthcare delivery in specialty care settings.
• Implement systems for monitoring and improving patient care, such as clinical audits, patient feedback, and performance assessments.

• Oversee the integration and utilization of healthcare technologies that support specialty care operations, such as electronic health records (EHR), telemedicine, and advanced diagnostic tools.
• Stay current on emerging healthcare technologies and innovations to improve patient care and operational efficiency.

• Build strong relationships with specialist physicians, surgeons, and medical directors to ensure smooth coordination and delivery of care.
• Facilitate interdisciplinary collaboration between various healthcare professionals involved in specialty care.

• Education: A bachelor's degree in healthcare administration, business, or a related field is often required. A Master's degree (such as an MBA or MHA) is highly preferred 
• Experience: 7-10 years of progressive experience in healthcare operations, including several years in leadership roles within specialized areas of healthcare
• Leadership: Strong leadership abilities to guide a multi-disciplinary team and foster a culture of excellence
• Healthcare Expertise: A deep understanding of specialty care services, clinical operations, and patient care management.
• Financial Acumen: Experience managing budgets, financial reporting, and cost-control measures in a healthcare setting.
• Regulatory Knowledge: Familiarity with healthcare regulations, compliance requirements, and best practices in specialty healthcare.
• Communication Skills: Strong verbal and written communication skills to interact effectively with staff, leadership, and external stakeholders.
• Problem-Solving: Ability to analyze complex operational issues and implement effective solutions.
• Technology Proficiency: Experience with healthcare management software and technologies.