Production Technician

Process Compliance 

• Monitor manufacturing processes to ensure compliance with approved operating procedures, customer specifications, and quality requirements. 

• Investigate process deviations, non-conformances, customer complaints, and quality incidents; identify root causes and support corrective actions. 

• Conduct routine chemical analyses of electroplating baths and process solutions according to established test procedures. 

• Interpret analytical results and recommend process adjustments to maintain bath chemistry within specification. 

• Maintain laboratory equipment, testing records, and calibration documentation. 

Expected Outcomes: 

• Consistent process compliance. 

• Reduction in quality defects and rework. 

• Stable chemical bath performance. 

• Successful completion of internal and external audits. 

Production Support 

• Provide technical support to production personnel during routine operations and troubleshooting activities. 

• Serve as a backup production operator when operational requirements necessitate staffing support. 

• Support start-ups, line changeovers, and process validation activities. 

Expected Outcomes: 

• Minimized production interruptions. 

• Improved operational stability and throughput. 

Training & Workforce Development 

• Evaluate operator competency and maintain training records. 

• Promote standardized work practices and operational discipline throughout the department. 

Expected Outcomes: 

• Increased operator competency. 

• Reduced process variability resulting from human factors. 

• Improved training compliance rates. 

Continuous Improvement 

• Lead and participate in continuous improvement initiatives focused on safety, quality, productivity, cost reduction, yield improvement, and environmental performance. 

• Apply structured problem-solving methodologies such as PDCA, Root Cause Analysis, 5-Why, Fishbone Diagrams, and Lean Manufacturing tools. 

• Support implementation of process optimization projects in collaboration with Engineering and Operations teams. 

• Track and report project benefits and performance improvements. 

Expected Outcomes: 

• Measurable improvements in productivity, quality, and operating costs. 

• Successful execution of departmental improvement projects. 

Consumable Inventory Management 

• Manage inventory levels of production consumables including plating chemicals, laboratory reagents, cutting inserts, threading compounds, measuring devices, PPE, and tooling components. 

• Monitor consumption trends and coordinate replenishment activities with purchasing and warehouse personnel. 

• Maintain inventory accuracy and support cost-control initiatives. 

Expected Outcomes: 

• Zero production interruptions due to consumable shortages. 

• Controlled inventory costs and optimized stock levels. 

Instrumentation & Calibration 

• Perform scheduled calibrations and verification activities on process monitoring equipment, gauges, laboratory instruments, and measuring systems. 

• Maintain calibration records and ensure traceability requirements are met. 

• Coordinate external calibration services when required. 

Expected Outcomes: 

• Accurate process measurement systems. 

• Compliance with quality management system requirements. 

Governance: Reporting Lines & Key Stakeholders   

Direct Manager: 

• Department Manager 

Functional Collaboration: 

• Process Engineer 

• Quality Manager 

• Maintenance Manager 

• Production Supervisors 

Internal Stakeholders: 

• Production Operators 

• Quality Assurance Team 

• Maintenance Department 

• Supply Chain and Purchasing Teams 

• Warehouse Personnel 

• Health, Safety & Environmental (HSE) Team 

• Engineering and Technical Services 

• Plant Leadership Team 

External Stakeholders: 

• Calibration Service Providers 

• Chemical Suppliers 

• Equipment Vendors 

• Customers during audits, qualification reviews, or technical investigations 

Exposure Level: 

• Routine interaction with plant leadership. 

• Participation in customer audits and technical reviews. 

• Collaboration with equipment suppliers and technical service providers.