Commercial Claims Negotiator (OMAO)

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

• Namibian Citizenship.

• Grade 12/NSSC with more than 25 points.

• Relevant tertiary qualification at an Accredited Institution will be an added advantage.

• Minimum 2 Years' working experience.

• Relevant short-term insurance qualification will be an added advantage e.g. COP.

• Previous short-term underwriting experience will be an added advantage.

• Must be detail and quality orientated.

• Computer literacy and good numeric skills are essential.

• Excellent customer service and problem-solving skills.

• High energy levels and a team player.

• Ability to work under pressure.

• Ability to work independently and take initiative.

• Afrikaans and English speaking/writing & communicating; and

• Excellent communicator with a passion for customer service and relationship building.

• Applying and interpretating Commercial, Agriculture, Infinity Scheme and Hospitality wording to claims.

• End-to-end negotiating and settlement of Insured recovery claim-pre-litigation through claims assessment, claims payments, processing of claims.

• Delivering on daily production standards.

• Following standardised processes and provides administrative support in line with normal business functioning.

• Responding to immediate administrative requirements within procedure.

• Using standard administrative techniques to coordinate own work.

• Being accountable for service delivery through own efforts.

• Collaborating effectively with others to achieve personal results.

• Being Individually accountable for managing own time tasks and output quality for periods of 1 day to a maximum of 3 months.

• Adhering to services standards and provide quality service delivery.

• Making increase contributions by broadening individual skills.

• Preforming quality checks on own work.

• Engage with other in line with organisational guidelines, polices, culture and values; and

• Adhere to all financial requirements and ensure cost control, adhere to governance control.

The Old Mutual Story!