Human Factors Engineer

Come make your mark with Watermark!

🎖️ FOUNDED BY USAF VETERANS in 2007, we are proud to be a Service-Disabled Veteran Owned Small Business.
🌎 SUBJECT MATTER EXPERTS specializing in security and risk management. We’re intimately familiar with DOD security programs and mission requirements.
⭐ OUR CORE VALUES drive every action we take as a company. We strive to exhibit PERSPECTIVE, PASSION, COMMUNICATION, INTEGRITY AND ETHICS, and BALANCE in all we do.
💲 COMPETITIVE BENEFITS PACKAGE to address our employees’ physical, mental, emotional, and financial well-being. This includes 100% employer- paid medical insurance, ample paid leave, a free employee assistance program, and a competitive 401k savings plan.  At Watermark, our people come first! 

In this role you will….

• Provide human factors engineering (HFE) expertise throughout the Test & Evaluation (T&E) lifecycle of CBRN detection systems, ensuring operator interfaces, workflows, and system designs support safe, accurate, and effective use by first responders and other end users.
• Lead human factors analysis and evaluation efforts including usability assessments, workload analysis, task analysis, and human-system interface (HSI) evaluations, incorporating findings into Test & Evaluation Master Plans (TEMPs) and test reports.
• Design, plan, and execute human-in-the-loop testing activities including usability testing, cognitive walkthroughs, and operator workload assessments at government and contractor facilities.
• Participate in Test Readiness Reviews (TRRs), Deficiency Review Boards (DRBs), and Operational Readiness Reviews (ORRs) to identify and communicate human performance risks.
• Analyze operator error trends, near-miss and incident reports, system alarms, and alert designs to identify human factors deficiencies and recommend corrective actions.
• Advise Product Management Offices and engineering teams on design, training, procedural, and system changes that reduce operator error and improve mission effectiveness.
• Collaborate with systems engineers, program personnel, and stakeholders to ensure human factors requirements are traceable, testable, and incorporated into requirements documentation, Interface Control Documents (ICDs), and Systems Engineering Plans.
• Support compliance with applicable DHS policies and acquisition guidance, including DHS MD 102-01 and Directive 026-06.
• Prepare and present technical findings and recommendations to technical and non-technical stakeholders, senior leadership, and acquisition decision-makers.
• Additional duties as assigned.

• Minimum 8-10 years of human factors engineering experience supporting complex systems or operational environments.
• Experience supporting Department of Defense (DoD), Department of Homeland Security (DHS), or other federal Test & Evaluation programs.
• Demonstrated experience conducting usability testing, task analyses, workload assessments, and human-system interface evaluations.
• Experience developing human factors inputs to test plans, TEMPs, operational assessments, and final test reports.
• Experience supporting detection, sensor, screening, or related operational equipment is strongly preferred.
• Prior experience with CBRN detection technologies, CWMD initiatives, FEMA programs, or first responder operational environments is highly desired.
• Experience collecting and analyzing field-based user performance data is preferred.

• Bachelor's degree in Human Factors Engineering, Cognitive Psychology, Industrial Engineering, Systems Engineering, or a related discipline.
• Master's degree or Ph.D. in a related field is preferred.

• Certified Human Factors Professional (CHFP) or equivalent certification preferred.

• Active SECRET security clearance required.
• Must be a U.S. Citizen.

• Strong understanding of Human Systems Integration (HSI) principles and their application within federal acquisition and Test & Evaluation frameworks.
• Working knowledge of DHS acquisition policies, systems engineering processes, and requirements management methodologies.
• Strong technical writing skills with the ability to develop human factors sections of test plans, TEMPs, and test reports.
• Ability to effectively communicate technical findings to diverse audiences, including leadership and non-human factors stakeholders.
• Familiarity with alarm design, anomaly detection systems, or automated detection technologies is preferred.
• May be required to travel to government, contractor, and test facilities.
• May be required to move equipment/files weighing up to 50 pounds.
• May require sedentary work at least 50% of the time.
• Reports to a physical location which occasionally requires the ability to traverse between buildings.
• Ability to manage stress with a high degree of maturity/professionalism.
• Demonstrated critical thinking and leadership skills and the ability to work well with others.
• Effective verbal and written communication skills.

Watermark provides salary ranges with job postings in states where it is legally required; any other salary ranges associated with our postings are third party estimates and may not be an accurate reflection of Watermark’s total compensation package.  Multiple considerations are taken into account when determining the final salary/hourly rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor Categories.  Central to Watermark’s employment philosophy is the wellbeing of our employees which is why we offer a robust benefits package and wellness program alongside of annual base compensation.

Watermark is an equal opportunity employer.  All terms and conditions of employment are established without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, veteran status, or any other protected category under applicable federal, state, and local laws.