Outdoor Promoters Assistant

Job Summary:

Cuffe & Taylor is one of the UK’s leading live music, theatre and entertainment promoters, delivering major concerts, festivals and tours across the UK and internationally.

The company has worked with some of the world’s biggest artists, including Diana Ross, Lionel Richie, Britney Spears, Kylie, Lewis Capaldi, Sam Fender, Stevie Wonder, Justin Timberlake, Noah Kahan, Alanis Morissette, Robbie Williams, Richard Ashcroft, Becky Hill, Biffy Clyro and Fatboy Slim.

Its extensive outdoor portfolio includes Lytham Festival, Blackweir, Live at Powderham, Scarborough Open Air Theatre, Live at The Piece Hall, Blenheim Palace Festival, Bedford Summer Sessions, Depot Live at Cardiff Castle, Forest Live and Live at Lincoln Castle.

Cuffe & Taylor also operates a successful UK and international theatre touring division, programming thousands of performances across live entertainment, podcasts, screen-to-stage adaptations and musical theatre. In 2023, its original production Hey Duggee – The Live Theatre Show won the Olivier Award for Best Family Show.

The Promoter Assistant will be a key member of the Outdoor Promoter team, providing support in the programming and delivery of festivals, concerts and tours. The role covers the administrative side of events, from the offer letter stage right through to settlement, which involves working closely with the Operations, Finance, Ticketing, Marketing and Production and Artist Liaison teams.

The role will also involve diary management, scheduling and preparation for meetings, travel logistics for the Promoter team and general administration, including filing and coding of expenses.

We are looking for someone with excellent organisational, administrative and communication skills and a keen eye for detail, who can manage multiple deadlines in a fast-paced live events environment. Experience in artist management, agency and/or promoter administration would be advantageous, particularly within live music and touring. Flexibility and a willingness to travel and work on site during the summer months, including evenings and weekends, will be required

Cuffe & Taylor is made up of a diverse group of individuals, but we all share the same passion for putting our employees first. We have a fun atmosphere within the team, which helps us maintain an open, approachable department, and build genuinely authentic and valuable relationships with our employees. We are committed to working as a team and so support each other to achieve wins.

Essential

• Demonstrable experience of live music or events administration
• Ability to work efficiently under pressure and tight deadlines
• A self-starter with excellent organisational and administrative skills
• Excellent IT skills including Microsoft Office and Adobe
• Excellent formatting skills
• Exemplary attention to detail
• Excellent communication skills

Desirable

• Experience with Monday.com, Jotform, Claude

The following attributes determine how the role will be carried out and are required to be a success

• Extremely well organised and self-motivated
• High level of integrity and discretion
• Flexibility – ability to respond to constantly shifting priorities
• Sound judgement and level-headedness
• Proactive approach to problem solving
• Effective communicator with the ability to interact with staff across all levels of the organisation

• Work closely with the Executive Assistant to the Outdoor Promoters and the wider Promoter team to deliver events and festivals in collaboration with the Operations, Ticketing, Marketing, Finance and Customer Service teams
• Diary management for the Promoter team
• Keep accurate financial records for all confirmed shows
• Mark up all agency confirmations and contracts in line with Live Nation guidelines
• Schedule show announcements and coordinate relevant teams to ensure the best on-sale experience for all involved
• Work on site at events and festivals, including evenings and weekends, when required
• Liaise with heads of department across Cuffe & Taylor, the wider Live Nation group and high-profile external stakeholders
• Manage Promoter guest ticketing and accreditation requests
• Book travel and hotels throughout the year, as required
• Handle all requirements for VIP guests of the company across outdoor shows during the summer season
• Keep all documentation organised and filed correctly
• Relay invoices to the finance team for payment
• Book and manage promoter reps and freelancers across festivals and theatre tours.
• Undertake ad hoc tasks as required

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

Cuffe & Taylor is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

#CuffeandTaylor

#LI-SL1

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.