Front Desk Receptionist

Fl-Weston-mid

Front Desk AgentHospitality & Tourism

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Quick Summary

Requirements Summary

confident on the phone and in person Comfortable asking for the sale, and comfortable hearing no Competitive and goal-driven: you track your numbers and want to win Reliable and on time,

Technical Tools

Front Desk AgentHospitality & Tourism

Benefits:

Free uniforms
Opportunity for advancement
Training & development
Wellness resources
401(k)
401(k) matching
Bonus based on performance
Employee discounts

Front Desk Sales Associate

Hand & Stone Massage and Facial Spa — Weston (4454 Weston Rd., Weston, FL)

$16–$18 an hour base plus $30 for every membership you sell. Hit our goal of about 10 memberships a week and you're earning $23–$25 an hour, plus monthly bonuses. No cap on commission. 4 or 5 days a week (full-time is 5). Evenings and weekends required.

URGENTLY HIRING — HIRING EVENT: TUESDAY, NOVEMBER 17

10:00 AM–12:00 PM or 2:00 PM–4:00 PM at Hand & Stone Sunrise-Sawgrass, 10111 W. Oakland Park Blvd., Sunrise, FL 33351. We're holding interviews for all three of our spas at our Sunrise-Sawgrass spa. If hired, you'll work at Hand & Stone Weston on Weston Rd. Apply now, then come anytime in either window. No appointment needed.

WE'RE LOOKING FOR SALESPEOPLE, NOT JUST RECEPTIONISTS

If you've sold spa or gym memberships, cell phone plans, cosmetics, retail, hotel upgrades, or anything with a goal and a commission, this is your job. You'll greet guests and run the desk, but your real job is selling memberships, filling the schedule, and hitting a monthly goal. If you love talking to people, you're competitive, and a "no" doesn't slow you down, keep reading.

Hand & Stone Weston is our busiest spa, with nearly 2,000 active members. Busy desk, busy phones, and more chances to earn commission every shift.

Easy reach from Pembroke Pines, Miramar, Cooper City, Southwest Ranches, Plantation, and Sunrise.

WHAT YOU CAN EARN

$16–$18 per hour base
$30 commission on every membership you sell, no cap
Our goal is 30% conversion, about 10 memberships a week. That's $300 a week in commission, or $23–$25 an hour full-time
Monthly performance bonuses, team contests, and incentives on top
A complimentary massage or facial every month, plus employee discounts
401(k) with company match, free uniforms, and hands-on training and coaching

THE SCHEDULE

Evenings and weekends are when guests book, and that's where your commission is. Every associate works at least 4 days a week, including evening shifts and weekends, plus some holidays. Full-time is 5 days a week. Reliable transportation and on-time attendance, every shift.

WHAT YOU'LL DO

Sell memberships, upgrades, and retail to every guest, and own a monthly goal
Call and text guests to fill the books and recover cancellations fast
Prebook every guest's next visit before they leave
Greet guests, answer phones, and book massage and facial appointments
Check guests in and out on our booking and point-of-sale system (Zenoti)
Keep the desk clean and support the therapists and estheticians on busy shifts

WHAT YOU NEED

1+ year in a sales role with a goal or commission (spa or gym memberships, retail, cell phone, cosmetics, hotel, car sales, or similar)
A big, warm personality: confident on the phone and in person
Comfortable asking for the sale, and comfortable hearing no
Competitive and goal-driven: you track your numbers and want to win
Reliable and on time, week in and week out
Comfortable with computers and scheduling software
Spa, salon, or gym front desk experience is a plus
Bilingual English/Spanish a plus

WHERE THIS GOES

Top sellers move up to Lead Spa Associate, Assistant Spa Manager, and Spa Manager. We're a family-owned group with three spas, and we promote from within.

HOW HIRING WORKS

Apply with your resume, answer the questions, and come to our hiring event on Tuesday, November 17. You'll interview in person that day. Interviews available in English or Spanish.

Location & Eligibility

Where is the job

Fl-Weston-

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: ≈ $33,280–$37,440 a year; 6% below the $37,440 median for Front Desk Agent jobs on Jobera (647 salaries).
Posted: Today
Employer: has 93 open jobs on Jobera.