Manager Professional Education and Development

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.  

Alcon Canada’s Commercial Vision Care team is looking for a Manager, Professional Education and Development to lead the development and execution of professional education and health care professional (HCP) engagement programs. This role will strengthen Alcon Canada’s partnerships with current and future eye care professionals, build meaningful educational experiences, and support Vision Care and Pharma business priorities at our Mississauga, Ontario, location. In this role a typical day will include: 

• Develop and execute Alcon Canada’s HCP engagement strategy across professional education, peer-to-peer programs, conferences, and other sponsored initiatives.
• Partner with Marketing and cross-functional stakeholders to develop and deliver HCP education and content aligned with Vision Care and Pharma priorities.
• Support speaker selection and Key Opinion Leader (KOL) activities, including advisory boards, speaker onboarding, contracting, oversight of the Alcon HCP engagement platform, logistics, invoicing, and payments.
• Build strong partnerships with optometry and opticianry schools and deliver educational initiatives that help students transition into professional practice with a strong foundation of partnership with Alcon.
• Help lead and enable strategic KOLs to deliver consistent, high-quality professional education and HCP engagement across Canada.
• Co-create and facilitate peer-learning programs and educational experiences for students and practicing eye care professionals, including programs delivered through in-person manufacturing and education sites.
• Manage HCP processes, an indirect budget of approximately $1.2 million, program metrics, and stakeholder communications.
• Identify process efficiencies and ensure activities align with applicable Alcon Compliance, Privacy, and other requirements.
• Collaborate effectively with internal and external stakeholders, including Marketing, Finance, medical professionals, educational institutions, speakers, and KOLs.

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
• The ability to fluently read, write, understand and communicate in English, French is an asset.
• 5 Years of Relevant Experience
• Good understanding of eye care and the health care professional environment.
• Advanced Excel and dashboard skills, with the ability to use data and metrics to support decisions and report program and budget performance.
• Excellent interpersonal and communication skills, with the ability to work across functions, borders, and with medical professionals.
• Solid understanding of finance processes, marketing concepts, and business priorities.
• Proficiency with Microsoft Office and common business and communication technologies; experience with SAP is an asset.
• Ability to manage multiple activities with strong attention to detail, accountability, and follow-through.

Preferred qualifications:

• Experience designing or delivering professional education, HCP engagement, peer-to-peer, conference, or speaker programs.
• Experience working with KOLs, advisory boards, optometry or opticianry schools, and future eye care professionals.
• Proven project management skills, including the ability to influence change through communication, design, execution, testing, and documentation.
• Demonstrated ability to build strong working relationships and collaborate with internal and external stakeholders.
• A proactive, goal-oriented, and entrepreneurial approach, with a strong commitment to teamwork and results.
• Curiosity, sound judgment, and the ability to maintain compliance standards while working under business pressure.

• Engage in Alcon’s mission to provide top-tier, innovative products and solutions to enhance sight & improve lives.
• Grow your career and utilize your leadership expertise in a highly collaborative and diverse environment.
• Alcon provides a robust benefits package including health, life, retirement, paid time off, and much more!
• Travel Requirements: up to 25%

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