Director, Quality Improvement

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

• Reports directly to the Executive Director, Quality and Safety.
• Provides leadership and oversight to assigned quality, accreditation, regulatory, and performance improvement staff.

• Master's degree in healthcare administration, business administration, public health, nursing, allied health or a related healthcare field required.
• Minimum of seven years of progressively responsible experience in healthcare quality improvement, accreditation, regulatory compliance, patient safety, or performance improvement, within a hospital, rehabilitation, or complex healthcare environment. .
• Relevant quality, patient safety, accreditation, or healthcare certification (e.g., CPHQ, CPPS) is required or obtained within two years of hire.
• Comprehensive knowledge of healthcare quality and performance improvement methodologies, accreditation standards, and regulatory requirements, with demonstrated experience leading accreditation and regulatory readiness activities. Knowledge of CARF, The Joint Commission, CMS, and other applicable healthcare regulatory and accreditation requirements.
• Strong analytical and problem-solving skills with demonstrated ability to interpret complex quality, patient safety, operational and regulatory data and translate findings into actionable recommendations.
• Exceptional communication, facilitation, and relationship-building skills, with demonstrated ability to collaborate with and influence physicians, clinical leaders, operational leaders, and other stakeholders across all levels of the organization.
• Demonstrated project and change management capabilities, including the ability to lead complex, cross-functional initiatives from planning thru implementation and sustained adoption.

• Normal office environment with little or no exposure to dust or extreme temperature undefined 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.