Sportsbook Supervisor - Philadelphia

Under direction from the Sports Book Lead Supervisor, is responsible for direct supervision of Sports Book writers.

• Supervises the daily Sports Book operations on the Casino floor for an assigned shift.
• Enforces Casino regulatory rules and regulations and Casino internal controls and accounting controls in order to safeguard the company’s assets.
• Assists in monitoring business demands and makes necessary scheduling and staffing adjustments. Assists the Sports Book Assistant Manager with the day-to-day operation of the Sports Book to include training, counseling, and supervision of employees.
• Monitors all monies being wagered and updates the betting odds according to company policy. Assists with the creation of the writer tills.
• Authorizes winning tickets over specified limits and approves and refuses sports wagers as appropriate.
• Maintains and balances a till for use in issuing and redeeming tickets when necessary.
• Must be aware of all Title 31 procedures and logging.
• Promotes superior guest service to both internal and external guests.
• Establishes and maintains positive working relationships with all departments.
• Handles guest service and employee-related issues with composure and professionalism.
• Authorized to extend complimentary services in accordance with the approved comp matrix.
• Assumes the responsibilities of the Assistant Sports Book Manager in his/her absence.
• Performs other related duties as assigned.
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Ensures compliance with all regulatory controls and the state gaming agency.
• Perform other duties as assigned

• Previous supervisory experience required.
• Prior sports and sports betting knowledge is preferred
• Must have a thorough knowledge of approved Responsible Gaming Program.
• Basic computer input skills.  
• Excellent written and verbal communication skill.
• Ability to thrive in a fast-paced, team-oriented environment.
• Self-starter; ability to work independently in a fast-paced environment to drive both strategy and execution.
• Must be able to work various shifts and flexible hours.

• High School Diploma required; Associate’s degree preferred.
• Must be able to qualify for and maintain license as required by the State Gaming Agency.

• Ability to stand and walk for extended periods of time.
• Ability to ascend and descend stairs.
• Ability to stoop, bend and reach outward and above the head.
• Ability to lift up to 50 lbs.

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.