Call Center Lead Generation Representative

United States·Highland HillsFull-time (Individual Contributor)lead

Customer SupportCustomer Service Representative

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Quick Summary

Requirements Summary

High School Diploma, GED,

Technical Tools

Customer SupportCustomer Service Representative

Nice to Have

~1 min read

Strong verbal communication
Comfortable multitasking across computer systems
Basic computer navigation and data entry skills
Ability to quickly learn new software and CRM tools

Tuesday- Friday 12pm-9pm

Saturday 8:30-5:30pm

Off on Sundays and Mondays

First 2 weeks: training will be 12-9 Monday-Friday

Candidates from across the greater Cleveland metro area are encouraged to apply, including:

Cleveland
Warrensville Heights
Bedford
Maple Heights
Garfield Heights
Shaker Heights
Euclid
South Euclid
Parma
Independence
Beachwood

If you enjoy talking with people, working on a motivated team, and earning more based on performance, Window Nation wants to meet you.

Window Nation is hiring Lead Generation (Call Center) Representatives to join our Highland Hills team serving the greater Cleveland metro area. Whether you’ve worked in retail, food service, hospitality, customer support, collections, or another fast-paced customer-facing role, we’ll give you the training and support to build a long-term career.

Starting pay begins at $18.75/hour, with monthly bonus opportunities and pay progression after 12 months.

If you’re energetic, reliable, goal-oriented, and enjoy talking with people, this could be a great fit.

Starting pay of $18.75 per hour

Monthly performance bonuses

Pay progression after 12 months

Paid training from Day One

Clear advancement opportunities

Team-focused and energetic work environment

Full-time schedule stability

Career growth with a nationally recognized, established company

Connect with homeowners by phone

Qualify customer interest and schedule in-home consultations

Build rapport and create positive customer experiences

Meet individual and team performance goals

Navigate multiple systems while documenting customer interactions

Work closely with a supportive team and leadership group

confident communicators
dependable and coachable
motivated by goals and incentives
comfortable in a fast-paced environment
positive, resilient, and team-oriented

Requirements

~1 min read

High School Diploma, GED, or equivalent
At least 1 year of experience in a customer-facing or fast-paced environment such as:
- retail
- hospitality
- customer service
- collections
- call center
- telemarketing
- appointment setting

If you’re looking for more than just another call center job and want an opportunity to grow with a company that invests in its people, apply today.

Window Nation cultivates a culture of inclusion that respects our employees’ individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location & Eligibility

Where is the job

Highland Hills, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $39,000 a year; 1% below the $39,520 median for Customer Service Representative jobs on Jobera (2,629 salaries).
Who can apply: United States
Posted: 1 day ago
Employer: has 35 open jobs on Jobera.